LegalZoom · 6 hours ago
Associate Vendor Manager - Platform Operations
Reno, Nevada
Full-time
Onsite
Entry, Mid Level
$64K/yr - $102K/yr
2+ years expLegalZoom is a company dedicated to making legal help accessible to all. As an Associate Vendor Manager, you will support the relationship with the vendor network for LegalZoom’s Registered Agent business, focusing on vendor agreements, accountability, and communication across third-party sites.
ConsultingLegalLegal TechProfessional Services
Responsibilities
Facilitate and coordinate communication between the Manager, LegalZoom teams, and third-party Platform operations vendors, ensuring all parties receive clear and timely information
Assist the Manager in monitoring vendor performance data against established SLAs and KPIs. Help track, document, and prepare reports on issue escalation and resolution status
Support the initiation, documentation, and maintenance of vendor agreements and onboarding processes. Assist in coordinating logistics for site transitions, including compiling necessary documentation for vendor selection and setup
Coordinate participation in cross-functional meetings and strategic initiatives, including scheduling, preparing presentation materials, and documenting action items for the Vendor Manager
Assist in preparing and distributing new and existing training materials for vendors. Maintain and organize the knowledge base of relevant policies, procedures, and operational standards
Maintain accurate and up-to-date records of vendor contacts, contracts, compliance documentation, and performance logs in the designated system
Help support the daily operations across all vendor-managed sites by gathering data on potential bottlenecks and compiling vendor feedback to identify opportunities for continuous improvement
Coordinate the scheduling and logistics of virtual and in-person check-ins for the Manager, including preparing performance review materials and tracking follow-up actions
Perform administrative and operational tasks as assigned to support the Manager and the overall success of Platform Operations
Qualification
Required
2+ years of experience in vendor management, supply chain coordination, or operations, with a demonstrated track record of increasing responsibility
Proven ability to manage external partners remotely and drive performance accountability
Strong verbal and written communication skills, with a focus on relationship-building and clear documentation
Excellent problem-solving, troubleshooting, and organizational skills; capable of managing multiple priorities effectively
High attention to detail and strong process orientation
Proficient in Microsoft Office (Excel, Word), Google Workspace (Docs, Sheets), and comfortable handling general contract documentation
Willingness to travel up to 20% of the time
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Paid Time Off
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Short-Term/Long-Term Disability Insurance
Plus other wellness benefits to include:
Fertility
Mental Health
One Medical
Fringe lifestyle benefits up to $250
Company
LegalZoom
LegalZoom is a technology platform giving access to professional legal advice so people can protect what matters most.
501-1000 employees
H1B Sponsorship
LegalZoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (19)
2023 (26)
2022 (27)
2021 (14)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
$951.7MKey Investors
Registered AgentsPermiraPolaris Partners
2024-07-10Post Ipo Equity· $0.7M
2023-09-06Post Ipo Secondary· $140M
2021-06-30IPO
Leadership Team
Dan Wernikoff
Chief Executive Officer
Jeff Stibel
Chairman and CEO
Recent News
2026-01-10
Company data provided by crunchbase