Guild · 18 hours ago
Systems Administrator
Dublin, OH
Full-time
Onsite
Mid Level
4+ years expGuild Associates, Inc. is looking for a Systems Administrator to join their team in Dublin. This role involves IT support and systems management, including client and server infrastructure, cybersecurity, and user account administration, while serving as the first point of contact for technical needs.
Career PlanningEdTechEducation
Responsibilities
Troubleshoot and solve everyday technology problems
Prioritize and respond to tickets, emails, calls, and messages, providing quick follow-up with internal customers
Effectively communicate with both internal and external customers
Proactively monitor systems for performance, and identify potential troubles before they arise
Configure, update, and secure systems and applications on a regularly scheduled basis
Develop and update IT-specific documentation such as asset inventory, knowledge base articles, configuration changes, and project artifacts
Research, test, recommend, and implement new technical solutions
Report on the status of projects and tickets to the IT Manager
Follow asset management lifecycle processes, from initial procurement to disposal/recycling
Ensure routine backups are completed and tested
Stay up to date on current and innovative technologies and best practices
Follow IT and Business change management processes
Other duties as assigned
Qualification
Required
Bachelor's degree in information technology (CIS), Cybersecurity, or related degree
Minimum 4 years of technical experience in the technologies listed above, which may include home lab work and internships
Proactive and positive mindset
Proven experience to develop and maintain business relationships
Effective communication and customer service skills
Excellent troubleshooting skills and attention to detail
Desire to learn new skills and technology
Occasional local travel between buildings, within 15-mile radius
Occasional overtime and on-call shifts may be required
Preferred
Knowledge of CIS benchmarks, NIST SP, and CMMC is highly desirable
Manufacturing software (2D and 3D CAD) is a plus
Company
Guild
Guild is a learning platform that offers classes, programs, and degrees for working adults.
1001-5000 employees
H1B Sponsorship
Guild has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$643.17MKey Investors
Wellington ManagementGeneral CatalystFelicis
2022-06-02Series F· $264.67M
2021-06-02Series E· $150M
2019-11-13Series D· $157M
Leadership Team
Bijal Shah
Chief Executive Officer
Jessica Rusin
Chief Technology Officer
Recent News
2026-01-16
felicis.com
2025-12-30
Company data provided by crunchbase