Sollis Health · 20 hours ago
Front Desk Coordinator
170 E 77th St, New York, NY 10075
Full-time
Onsite
Entry Level
$26/hr - $30/hr
1+ years expSollis Health is a medical membership service offering 24/7 on-demand care. They are seeking a Front Desk Coordinator to provide exceptional customer service and manage patient interactions in their clinics.
Health CareHealth DiagnosticsMedicalPersonal Health
Responsibilities
Greet members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high level of customer service
Manage patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Schedule follow-up appointments for medical evaluations, vaccinations and house calls as appropriate
Address any member questions or concerns promptly and escalate them as needed
Answer the Sollis medical hotline as needed and direct patients to the appropriate team members for their medical care, billing questions or other needs
Keep the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distribute mail and facilitating mailing items to members and signing for packages on occasion
Check inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed
Perform related duties as required
Qualification
Required
High School degree or equivalent required
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies
Exceptional organizational and attention to detail
Excellent communication skills and the ability to work cross-functionally among departments and teams
Tech-savvy with the ability to learn new technology quickly
Ability to think and work independently, effectively, and efficiently as if running your own business unit
Ambitious, strong work ethic, and open to new ideas
Preferred
1-2 years of previous hospitality and/or medical office experience strongly preferred
Company
Sollis Health
Sollis Health offers concierge medical centers that provide on-demand care for families, including same-day visits and virtual care options.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$80.38MKey Investors
Foresite Capital
2024-12-05Series B· $33M
2023-06-21Series A· $15M
2022-01-21Series A· $30M
Leadership Team
Scott Pearlman
NY Medical Director
Recent News
Precedence Research
2025-07-28
2025-05-17
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