WillScot · 19 hours ago
Credit and Collections Specialist
Scottsdale, AZ
Full-time
Onsite
New Grad, Entry LevelWillScot is North America’s leading provider of complete temporary space solutions, dedicated to investing in employee growth and community engagement. The Credit & Collections Specialist plays a key role in supporting the company’s working capital objectives by driving timely payment resolutions through proactive customer engagement and cross-functional collaboration.
Building MaterialConstructionInfrastructure
Responsibilities
Serve as the primary point of contact for a defined portfolio of commercial accounts, managing the full receivables lifecycle
Build and maintain strong customer relationships to ensure timely payments, understand account behaviors, and proactively address potential obstacles to resolution
Partner with Sales, Billing, Operations, and Credit to resolve complex issues including invoice disputes, contract misalignments, purchase order discrepancies, and tax-related questions
Escalate unresolved issues to leadership or Legal with clear documentation and thoughtful recommendations
Monitor aging reports and customer payment trends to identify delinquencies or high-risk accounts
Investigate unapplied payments, short-pays, and other anomalies, and take corrective actions to mitigate financial risk
Maintain accurate, timely, and complete documentation of all customer interactions, payment commitments, and resolution outcomes within SAP and Salesforce to ensure transparency and traceability
Contribute to department-wide goals and initiatives by participating in collections campaigns, supporting KPI achievement, and identifying opportunities for process improvement through root cause analysis and feedback loops
Qualification
Required
Strong interpersonal and communication skills with the ability to engage professionally with customers, internal teams, and leadership
Excellent problem-solving and analytical abilities; capable of investigating account issues and driving timely resolutions
Proficient in interpreting aging reports, account statements, and payment histories
High attention to detail and accuracy in documenting account activity and maintaining system records
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Proficient with Microsoft Excel and familiar with ERP and A/R systems such as SAP and Salesforce
Self-motivated with a strong sense of ownership and accountability
Collaborative mindset with the ability to work cross-functionally and contribute to team-wide goals
Benefits
Medical
Dental
Vision
Disability
Life insurance
Paid time off (including Company holidays)
Tuition reimbursement
A retirement savings plan with company match
Company
WillScot
WillScot Mobile Mini is now WillScot. North America’s largest space solution provider. #RightFromTheStart
Founded in 1945
1001-5000 employees
H1B Sponsorship
WillScot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (9)
2023 (7)
2022 (2)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown1993-12-01Acquired
Leadership Team
Bradley L. Soultz
CEO & Board Member
Recent News
GlobeNewswire News Room
2025-03-11
Company data provided by crunchbase