HRI Hospitality · 8 hours ago
Catering Sales Manager
San Antonio, TX
Full-time
Onsite
Mid LevelHRI Hospitality is seeking a Catering Sales Manager for their Hilton San Antonio Hill Country location. The role involves managing sales efforts for meeting and event spaces, assisting the sales team in achieving financial targets, and meeting assigned sales goals.
Hospitality
Responsibilities
Assist sales team in achieving and exceeding budgeted goals in food, beverage and room rental revenue, profit and occupancy for the total hotel
Effectively communicate with Director of Revenue and/or Director of Sales to review opportunities that impact revenue goals
Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)
Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc
Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads
Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc
Arrange site inspections of the hotel for new accounts
Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service and enhance future prospects
Respond to all sales inquiries within 24 business hours
Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
Responsible for negotiating catering sales contracts and the implementation and set up as required
Actively and creatively up-sell each catering event to maximize revenue
Analyze historical, current and future hotel/market trends and develop strategies to maximize function space occupancy through creative and selective selling
Assist in the development of the annual budget and quarterly owner reviews
Participate in management meetings to discuss budget and forecast
Partner with operations team to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction
In partnership with the General Manager and Food and Beverage Team, create and enhance menus for clients as needed
Review all banquet event orders and the daily/weekly reports to ensure accuracy
Assists the client in menu planning; coordinates food, beverage, meeting room set-up, decorations and other services as requested by the client; assures that all requirements are communicated and completed to the client’s specifications
Liaison between the Banquet staff and GM to ensure timely communication of client needs
Supervise execution of banquet events which may include working on the weekends, evenings or holidays
Participate in hotel weekly staff meeting, if applicable
Other duties as assigned
Qualification
Required
College degree or High School Diploma with related experience
Previous hotel catering sales experience
Must be able to read, write, and understand English
Excellent verbal and written communication skills including leading and participating in formal presentations
Strong negotiation skills as well as the ability to cultivate leads, build relations, and close the deal
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
Strong computer skills. Microsoft Office, Delphi, other programs as it pertains to this position
Ability to work as part of a team
Strong desire to deliver high quality of customer service
Detail oriented and organized as it pertains to accuracy and efficiency
Good personnel and management and organizational skills
Knowledge in catering food and beverage service
Knowledge in event set ups and audio-visual equipment
Preferred
Experience in coordinating weddings and social events
Company
HRI Hospitality
With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance.
Founded in 1982
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase