Microsoft · 12 hours ago
UX Designer II
Microsoft is a global leader in technology, and they are seeking a UX Designer to join their Experience Strategy & Design Studio team. This role focuses on planning and executing research to understand customer journeys, synthesizing insights into actionable recommendations, and supporting the development of customer-centric designs.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Effective communicator and storyteller that can communicate complex concepts in a manner that creates enthusiasm and alignment for the proposed NorthStar future state experiences
Use a prescribed design system (e.g., content templates, icons, form design, user-interface [UI] controls, navigation models, design trends)
Conceptualizes and delivers artifacts at various levels of fidelity
Create a variety of visual design documents including storyboards, creative briefs, wireframes, journey maps, customer jobs and scenarios, task flows, and personas to support designs for customer experiences, from concept to delivery
Build connections and partnerships to deliver a persuasive outside-in customer-centric approach to enable a connected experience delivered at scale
Support team in developing a synthesis of customer insights and comparing them with data to identify larger issues that may not be apparent for customer desires
Ability to clearly and succinctly present possible solutions outside of the designated design space
Use digital and physical tools to demonstrate design to stakeholders and then gauge customer perceptions
Review and validate work with peers, stakeholders, and customers to maintain open communication
Ability to see things from various altitudes and communicate holistic solutions
Demonstrated experience with leveraging insights from a wide variety of research methods (e.g., interviewing, surveys, foundational, quantitative, qualitative, etc.)
Hands-on experience designing and supporting remote workshops
Expertise in Customer Experience Design and Design Thinking
Qualification
Required
Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 3+ years experience working in product or service design
OR equivalent experience (e.g., experience using design thinking to solve problems)
Preferred
Experience supporting the development of AI features
Experience applying AI within design workflows
Proficiency in a variety of design tools such as Figma, Photoshop, Illustrator, and/or Sketch
Design Thinking Certification from an accredited institution. (e.g.: IDEO, IBM, Stanford, Luna, Forrester, and a variety of university programs)
2+ years conducting 1:1 research interviews
3+ years designing, planning, and facilitating live and virtual Design Thinking workshops
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
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