Omni Fort Worth Hotel · 14 hours ago
Operations Administrative Assistant
San Antonio, TX, US
Full-time
Onsite
Entry Level
2+ years expOmni Fort Worth Hotel is a well-known hotel located along the historic Riverwalk in San Antonio. They are seeking an Operations Administrative Assistant to handle various administrative duties, support the Executive Operating Committee, and manage guest relations and communications.
Hospitality
Responsibilities
Assistant to the General Manager, Director of Human Resources, Director of Rooms and Director of Food & Beverage
Supports the Executive Committee
Extensive administrative duties and responsibilities; communication and distribution of daily/weekly/monthly reports and correspondence to corporate office
Handles confidential material and information, daily distribution of the mail, daily check deposit of accounts receivables
Responsible for maintenance of the mail room
Manage day-to-day guest relations and corporate guest relations, all external guest correspondence, and internal communications, including daily Medallia Reports, ELMER, Synergy input and reports, and guest alerts, and responding to review sites (Trip Advisor/Google/etc.)
Maintain guest relations files and ensures that all information is included in file, i.e. guest correspondence, letters, fax, emails, information, guest folios, gift certificates, etc
Maintain Gift Certificate Log to include value, purpose, date issued, and date redeemed
Upload all necessary Service Scorecard backup monthly to the hub
Coordinate all travel arrangements including reservations, transportation, amenities, and in-house meetings and events for VIP’s, corporate and ownership visits
Create and modify reservations in Opera as directed by Executive committee
Send amenities and welcome cards to VIP’s and special guests as directed
Maintain reader files for upcoming meetings, VIP guests, meetings and events, etc
Maintain hotel licenses, permits, contracts and certificates of insurance
Involved in associate events and activities’ committees within the hotel
Perform other duties as assigned by management
Qualification
Required
Minimum of 2 years experience in an administrative role
Education – Associate Degree
Skills; Proficient in Microsoft Office Suite ( Word, Excel, PowerPoint and Outlook)
Must be able to type a minimum of 40 wpm
Preferred
Hotel experience preferred
Company
Omni Fort Worth Hotel
As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase