HR Advisors, Inc. · 3 days ago
Design Sales Lead
West Hollywood, CA
Full-time
Onsite
Mid, Senior Level
$27/hr - $47/hr
3+ years expCustom Comfort Mattress is a family-founded Southern California company known for handcrafted, premium mattresses. The Design Sales Lead role focuses on delivering personalized service and expertise in sleep solutions to an elevated clientele and design community.
ConsultingHuman ResourcesRecruiting
Hiring Manager
Robin Cashion
Responsibilities
Deliver highly personalized, welcoming, and discreet service for clients seeking an elevated experience
Develop an in-depth understanding of Custom Comfort Mattress construction, materials, and accessories, especially how to match sleep solutions to body type, sleep habits, and wellness considerations
Serve as a knowledgeable point of contact for interior designers, architects, and industry partners
Coordinate and conduct appointment-based fittings, private sleep consultations, and follow-up communication to maintain strong professional relationships
Support showroom operations during non-appointment periods, including walk-in client service, merchandising upkeep, and maintaining showroom standards that reflect a luxury environment
Maintain a flexible schedule aligned with client needs, including occasional early-morning, evening, or weekend appointments
Qualification
Required
Minimum 3 years in luxury retail, concierge services, hospitality, wellness consultation, design-adjacent sales, or other high-touch client-facing roles
Demonstrated ability to create trust, build rapport, and maintain professional boundaries with discretion
Strong communication and interpersonal skills; able to navigate sensitive or high-profile situations with confidence and calm
Proven ability to guide clients through decision-making with an educational, consultative approach
Ability to work onsite full-time during core hours (10am to 6pm) with adjustments for after-hours appointments
Available to work weekends
Professional presentation that aligns with a refined showroom environment
Preferred
1 year supervisory experience
Experience working with interior designers, architects, or luxury home-related services
Exposure to wellness, sleep coaching, fitness, or health education roles
Benefits
Monthly Sales Incentive Bonuses
5-day work week with limited evening hours
Medical/ dental/ vision benefits
401K with employer match
Sign-on bonus paid after 90 days
Monthly cell phone reimbursement
Employee discounts
Company
HR Advisors, Inc.
HR Advisors delivers end-to-end Human Resources and Recruiting solutions tailored for businesses of all sizes and across industries.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Heidi J. Fisher
Chief Operations & Compliance Officer
Company data provided by crunchbase