Luminis Health · 15 hours ago
Pathways Assistant
Annapolis, MD
Full-time
Onsite
New Grad, Entry Level
$17.20/hr - $25.74/hrLuminis Health is seeking a Pathways Assistant to function as the receptionist for the Front Desk. The role involves greeting patients, answering calls, completing registrations, and providing general support to clinical staff.
Health CareMedicalNon Profit
Responsibilities
Functions as the receptionist for the Front Desk, greets patients, and answers incoming calls
Checks in the patients and makes sure appropriate forms are completed, signed appropriately and scanned as needed
Completes EPIC registration, prior to patients being admitted
Covers the front desk and provides coverage for back desk as needed
Greets and directs visitors, answers telephone and forwards call to appropriate staff for handling and tags luggage
Completes EPIC registration, demonstrating knowledge of fully registering patients in the inpatient and outpatient programs
Performs EVS verifications
Attends and participates in staff meetings and in-services
Codes and files charges for assessments
Provides coverage for benefits verification as needed
Schedules appropriate appointments in a timely manner
Obtains, analyzes, sorts and maintains statistical data for CPI/QI reports
Interacts with clinical/medical staff as needed regarding patients in the waiting area
Consults with supervisor relative to patient concerns or complaints and recommends solutions
Qualification
Required
High School diploma
Ability to work day and early evening hours
A focused individual with experience in attention to detail is required
Experience with Microsoft Office, Excel preferred, and data entry
Previous job responsibilities that demonstrate excellent customer service skills
Business casual attire to enhance initial customer perception of Pathways
Preferred
Medical Terminology
Benefits
Medical, Dental, and Vision Insurance
Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
Paid Time Off
Tuition Assistance Benefits
Employee Referral Bonus Program
Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs
Employee Assistance Programs and more
Company
Luminis Health
Luminis Health is a not for profit organization that provides exceptional health care services.
Founded in 2019
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Amy Beales
Chief Human Resources Officer
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