Certified Fire And Security · 1 day ago
Accounts Receivable Specialist
Certified Fire Protection is dedicated to safeguarding lives and property through comprehensive fire protection solutions. The Accounts Receivable Specialist will manage and process incoming billing statements, monitor outstanding balances, perform debt collection, and ensure timely invoicing while maintaining strong customer relationships.
Field SupportProduct DesignPublic SafetyRetail
Responsibilities
Preparing invoices, matching payments to invoices, and researching discrepancies
Sending payment reminders, and applying payments to customer accounts
Ensuring strong customer relationships and responding to customer inquiries
Negotiating payment arrangements and addressing customer concerns
Documenting profits and losses, and submitting daily reports to management
Strong focus on collections for all accounts, both commercial and residential
Create and send collections letters as appropriate
Preliminary processing of liens and lien waivers
Responsible for carrying out miscellaneous accounts receivable and accounts payable tasks
Assisting with and directing incoming phone calls, providing exceptional customer service
Communicating (both written and orally) effectively and maintaining professional relationships with branch staff, customers, external vendors and other branch departments. Fostering teamwork with all other departments
Qualification
Required
Must have strong background in accounts receivable and collections and a working knowledge of database and spreadsheet software, with a strong emphasis on customer service
High School Diploma or equivalent required
High level of attention to detail
Strong two-way communication skills
Excellent team working and collaborative skills
Ability to multi-task and handle a fast-paced work environment
Typing 30-50 wpm
Strong work ethic
Knowledge with QuickBooks and Microsoft Dynamics Office software
Successful completion of a background check and Motor Vehicle Records Check
Successful participation and completion of random drug screenings
Preferred
2-3 years of accounts receivable experience
2-3 years of office/administrative experience
Construction background a plus
Benefits
Full benefits package, including company paid Medical coverage for all full-time employees
401(k) program with generous company match
Paid time off
8 Company paid holidays