Customer Service Representative jobs in United States
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CRH · 7 hours ago

Customer Service Representative

CRH is a leading vertically integrated supplier of construction materials in North America. The Customer Service Representative will provide exceptional customer service through inbound and outbound calls, track truck deliveries, and collaborate with the operations team to schedule and dispatch trucks across New Hampshire and Vermont.

Building MaterialConstructionManufacturing

Responsibilities

Provide exceptional customer service to our customers through inbound and outbound calls
Track and monitor our fleet of trucks as they deliver our products
Must exercise discretion, this position requires the handling of confidential information
Maintain accuracy and professionalism while working in a fast-paced environment
Early mornings or late nights may be required depending on scheduling, with expected overtime in the busy season (May-Dec) including some Saturday work
Collaborate with the operations team to schedule and dispatch trucks to deliver mix across New Hampshire and Vermont
90% customer facing, while the other 10% requires internal teamwork, coordinating with the Dispatch Manager and QC team, and resolving occasional AR questions

Qualification

Customer serviceConfidential information handlingFast-paced environmentDiscretionCollaboration

Required

Provide exceptional customer service to our customers through inbound and outbound calls
Track and monitor our fleet of trucks as they deliver our products
Must exercise discretion, this position requires the handling of confidential information
Maintain accuracy and professionalism while working in a fast-paced environment
Early mornings or late nights may be required depending on scheduling, with expected overtime in the busy season (May-Dec) including some Saturday work
Collaborate with the operations team to schedule and dispatch trucks to deliver mix across New Hampshire and Vermont
90% customer facing, while the other 10% requires internal teamwork, coordinating with the Dispatch Manager and QC team, and resolving occasional AR questions

Benefits

80% of health care costs are paid by the Company.
Medical, Dental, Vision, and Prescription benefits included (one price).
Short- & long-term disability coverage (company sponsored).
Boot & eye glass reimbursement.
401K with a 5% company match.
Profit sharing.

Company

CRH manufactures and distributes building materials and products for construction projects. It is a sub-organization of CRH Ventures.

Funding

Current Stage
Public Company
Total Funding
unknown
2023-07-21IPO

Leadership Team

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Jim Mintern
Chief Executive Officer
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Alan Connolly
Director of Strategic Finance
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Company data provided by crunchbase