Tunnel to Towers Foundation · 16 hours ago
Associate Director, Charleston, Veteran Village, Homeless Veteran Program
Charleston, SC
Full-time
Onsite
Senior Level, Lead/Staff
$85K/yr - $95K/yr
3+ years expThe Tunnel to Towers Foundation is committed to eradicating homelessness among veterans and is seeking an experienced Associate Director to oversee program staff serving Veterans transitioning into permanent housing. The Associate Director will manage a small caseload, provide administrative supervision to Case Managers, and support the Case Management team in addressing mental health and substance abuse issues.
CharityEventsNon Profit
Responsibilities
Coordinates case management activities, trains new Case Managers and supervises the work of other Case Managers
Collaborates with staff and leadership to conduct audits of Case Management work
Assists in hiring new staff
Manages a caseload and provides coverage for Case Managers as needed
Provides coverage for the Program Director as needed
Provides on-call crisis management to all staff members at the Veterans Village and communicates urgent issues to senior leadership as required
Ensures contractual requirements and client expectations are met at the residential facility
Ensures case managers establish and maintain consistent contact with each veteran on their caseload
Ensures the quality of Case Managers' work
Responsible for team building, training, coaching, staff appraisals, and performance measures in conjunction with the Program Director
Ensures assessments, screenings, and other documents are conducted on time and by the Foundation's policies and procedures
Promptly provides accurate weekly reports
Assists in the maintenance of the Case Management database
Ensure case managers comply with the Foundation's safety policy
Collaborates with external agencies to ensure comprehensive support
Qualification
Required
Bachelor's degree in behavioral sciences, human services, or social services fields from an accredited institution required
Minimum 3 years' experience in supervisor capacity & in behavioral sciences, human services, or social services fields
Ability to work with a diverse population
Must be detail-oriented, be organized, and have excellent verbal and communication skills
Proficient in Microsoft Office/Google Suite (or equivalent)
Pre-employment screenings; including but not limited to; background check & medical clearance
Required to work on-site in Charleston, NC
Preferred
Master's degree and/or licensure in Social Work (from an accredited institution) highly desirable
Knowledge of electronic health records (AWARDS or similar) preferred
Experience working with veterans is preferred
Fluency in English and Spanish is preferred
Company
Tunnel to Towers Foundation
Stephen Siller Tunnel to Towers Foundation supports first responders, veterans, and families with housing, events, and donation programs.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Frank Siller
Founder
Recent News
Stephen Siller Tunnel To Towers Foundation
2025-11-12
EIN Presswire
2025-11-11
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