The Community Builders, Inc. · 5 hours ago
Regional Director of Property Management
Washington, DC
Full-time
Onsite
Director/ExecutiveThe Community Builders, Inc. is a leading nonprofit real estate developer focused on strengthening neighborhoods across the nation. The Regional Director of Property Management will oversee the operations of multiple properties, ensure team performance, and collaborate with various departments to enhance community life and property management standards.
ConstructionProperty ManagementReal Estate
Responsibilities
Regular scheduled and unscheduled visits to each property to elevate curb appeal, inspect market ready units, common areas, review occupancy/delinquency reports and safety awareness
Identify, attract, hire, and retain top talent in the industry in accordance with TCB staffing guidelines, and be visible and participatory in local agency and industry organizations and events to build network and brand identity for TCB
Seek to build employee teams and provide training, motivation, and direction for superior performance, supervise and performance management of all property management staff
Mentor and develop a high skills team for mentoring, takeover of new acquisition, trouble shooting and bench strength for portfolio and TCB growth plan
Role play and shadow team to evaluate and improve resident experience during leasing tours, completion of applications and move in, recertification, unit inspection and resident orientation/meetings
Identifies and implements initiatives to increase the engagement of the team
Collaboration and partnership with Community Life to implement meaningful programs and services to enhance the experience and life of our residents
Mentor and audit teams to consistently apply all TCB standard operating policies & procedures and, all regulatory requirements and procedures in assuring accuracy and compliance in a timely manner
Maintain product knowledge on all properties and that of competition through site visits and quarterly review of updated market competitive analysis with site team. Stay aware of potential new business opportunities
Establish prospect leasing tour routes, prospect follow up, and maintenance of & follow through on waiting list to reduce vacant down days and increase physical occupancy
Maximize occupancy by mentoring teams on product presentation, closing techniques, managing waitlists, rent increases and competitive market knowledge, reducing vacant down days to increase physical occupancy
Assure team understands, administrates, and provides a suburb resident experience during move in or move out and during unit inspection, resident orientation
Assist in new business acquisition and development in establishing operating expense benchmarks, leasing absorption plans, potential budgets, and staffing plans as well as physical site due diligence and start up
Lead and monitor teams to successfully prepare appropriate Agency reports timely and accurately, adhere to all management contracts and pertinent affordable programs, including state, local and national and Fair Housing
Coordination and attendance for successful completion for REAC inspections with a minimum score of 80, agency or partner visits/audits with a passing score, or other physical or administrative reviews
Ensure that reporting as required by programs, regulatory agencies and investors occurs timely and accurately
Files are maintained in compliance with all programs associated with the sites
Establish a responsive and responsible relationship-cross functionally for the betterment of TCB through candid feedback, information and recommendations that will benefit the company long term
Train staff and monitor each site’s work order process into Yardi and are responded to according to priority plan and tracked per TCB policy. Review preventative maintenance program and logs quarterly
Lead and monitor teams to successfully prepare appropriate Agency reports timely and accurately, adhere to all management contracts and pertinent affordable programs, including state, local and national and Fair Housing
Coordination and attendance for successful completion for REAC inspections with a minimum score of 80, agency or partner visits/audits with a passing score, or other physical or administrative reviews
Ensure that reporting as required by programs, regulatory agencies and investors occurs timely and accurately
Files are maintained in compliance with all programs associated with the sites
Participate as a member in housing and related task forces existing in the municipality and work with stakeholders to address the social and economic needs of the community and residents
Collaborate on best practices across the teams, and ensure knowledge is leveraged across the PM, Development, Community Life, and other departments within the organization
Ensure all required weekly, monthly, and quarterly reports are completed accurately and in a timely manner
Accountable for accurate financials and timely variance reporting. Must meet or exceed budgeted occupancy, remain within all operating and capital expense plans, and produce a minimum of budgeted cash flow
Conduct monthly reviews of financial operating statements with Community Manager, Assistant Manager and Service Manager to enhance knowledge, create efficiencies and develop plans to meet or exceed budget goals, reforecast, and break even for the properties in their portfolio
Optimize GPR to achieve and maintain each property economic stability, budget and produce cash flow
Facilitate unit turns in a cost effective, maximum of a 5-day turn, market comparable end product
Evaluate all operating expense line items to determine more efficient, cost-effective strategies while promoting opportunity contracting. Review Yardi to confirm that invoices are being processed timely and on budget
Enactment and training of team of effective cost control methods, revenue maximization, bid solicitation and delinquency management. Identify these methods and develop strategies in monthly review of Statement of Operations (SoO)
Mentor and lead site teams in the preparation of the annual budgets that produce optimal performance
Confirm that financial reports accurately reflect the fiscal operation and condition of the sites and are submitted timely with a plan and metrics to correct any deficiency or measure performance
Qualification
Required
Under the direction and supervision of the Vice President of Operations, the Regional Director of Property Management (RD) is responsible for the overall day to day operations of multiple properties with up to 1,700 rental units in his/her portfolio, with another 500+ in the new construction and acquisition pipeline
The RD mentors and provides their team with a clear understanding of TCB's standard operating procedures, objectives, mission, and each property's economic and physical requirements
The RD will ensure that their team is equipped to perform in achieving or exceeding occupancy, operating and capital expense budgets, and customer service objectives
Results will be attained through the successful implementation of global and portfolio programs, proactive planning, and financial management to promote the peak performance of the portfolio
The RD has complete accountability for mentoring, developing, and directing their site teams to ensure consistent adherence to company standard operating procedures, provide career progression and optimal performance
Regular scheduled and unscheduled visits to each property to elevate curb appeal, inspect market ready units, common areas, review occupancy/delinquency reports and safety awareness
Identify, attract, hire, and retain top talent in the industry in accordance with TCB staffing guidelines, and be visible and participatory in local agency and industry organizations and events to build network and brand identity for TCB
Seek to build employee teams and provide training, motivation, and direction for superior performance, supervise and performance management of all property management staff
Mentor and develop a high skills team for mentoring, takeover of new acquisition, trouble shooting and bench strength for portfolio and TCB growth plan
Role play and shadow team to evaluate and improve resident experience during leasing tours, completion of applications and move in, recertification, unit inspection and resident orientation/meetings
Identifies and implements initiatives to increase the engagement of the team
Collaboration and partnership with Community Life to implement meaningful programs and services to enhance the experience and life of our residents
Mentor and audit teams to consistently apply all TCB standard operating policies & procedures and, all regulatory requirements and procedures in assuring accuracy and compliance in a timely manner
Maintain product knowledge on all properties and that of competition through site visits and quarterly review of updated market competitive analysis with site team
Stay aware of potential new business opportunities
Establish prospect leasing tour routes, prospect follow up, and maintenance of & follow through on waiting list to reduce vacant down days and increase physical occupancy
Maximize occupancy by mentoring teams on product presentation, closing techniques, managing waitlists, rent increases and competitive market knowledge, reducing vacant down days to increase physical occupancy
Assure team understands, administrates, and provides a suburb resident experience during move in or move out and during unit inspection, resident orientation
Assist in new business acquisition and development in establishing operating expense benchmarks, leasing absorption plans, potential budgets, and staffing plans as well as physical site due diligence and start up
Lead and monitor teams to successfully prepare appropriate Agency reports timely and accurately, adhere to all management contracts and pertinent affordable programs, including state, local and national and Fair Housing
Coordination and attendance for successful completion for REAC inspections with a minimum score of 80, agency or partner visits/audits with a passing score, or other physical or administrative reviews
Ensure that reporting as required by programs, regulatory agencies and investors occurs timely and accurately
Files are maintained in compliance with all programs associated with the sites
Establish a responsive and responsible relationship-cross functionally for the betterment of TCB through candid feedback, information and recommendations that will benefit the company long term
Train staff and monitor each site's work order process into Yardi and are responded to according to priority plan and tracked per TCB policy
Review preventative maintenance program and logs quarterly
Participate as a member in housing and related task forces existing in the municipality and work with stakeholders to address the social and economic needs of the community and residents
Collaborate on best practices across the teams, and ensure knowledge is leveraged across the PM, Development, Community Life, and other departments within the organization
Ensure all required weekly, monthly, and quarterly reports are completed accurately and in a timely manner
Accountable for accurate financials and timely variance reporting
Must meet or exceed budgeted occupancy, remain within all operating and capital expense plans, and produce a minimum of budgeted cash flow
Conduct monthly reviews of financial operating statements with Community Manager, Assistant Manager and Service Manager to enhance knowledge, create efficiencies and develop plans to meet or exceed budget goals, reforecast, and break even for the properties in their portfolio
Optimize GPR to achieve and maintain each property economic stability, budget and produce cash flow
Facilitate unit turns in a cost effective, maximum of a 5-day turn, market comparable end product
Evaluate all operating expense line items to determine more efficient, cost-effective strategies while promoting opportunity contracting
Review Yardi to confirm that invoices are being processed timely and on budget
Enactment and training of team of effective cost control methods, revenue maximization, bid solicitation and delinquency management
Identify these methods and develop strategies in monthly review of Statement of Operations (SoO)
Mentor and lead site teams in the preparation of the annual budgets that produce optimal performance
Confirm that financial reports accurately reflect the fiscal operation and condition of the sites and are submitted timely with a plan and metrics to correct any deficiency or measure performance
Strong communication skills, both written and oral
Superior people skills: ability to influence others, build relationships internal and external
Highly detail-oriented and able to multitask in a fast-paced environment
Superior business acumen: ability to analyze and react to trends, monthly Profit and Loss statements, and build and analyze budgets
Incredible customer service skills & the ability to create a customer focused culture
Analytical skills; must have demonstrated strong problem solving and quantitative abilities
Able to engage in and establish strong working relationships with various stakeholders, and third-party owners and/or partners
Knowledge of and comfort with varied subsidy and affordability programs, as well as knowledge of the nuances of market rate housing
This is a DC - Greater Maryland based position. Candidate should either currently reside in or near the area or be willing to relocate
Preferred
Experience with the rigors of lease-ups and related deliverables is preferable
Benefits
Medical, dental, and vision insurance
Employer contributions to Health Savings Accounts
Company paid Life & Disability Insurance
403(b) retirement plan with company match
Tax-advantage accounts: commuter/parking, medical & dependent care FSA
Hospital & Critical Illness Insurance
Confidential, 24/7 Employee Assistance Program
12 Paid Holidays & tenure-based PTO accruals
Company
The Community Builders, Inc.
The Community Builders, Inc. (TCB) is a leading nonprofit developer of mixed-income housing in the United States.
Founded in 1964
501-1000 employees
H1B Sponsorship
The Community Builders, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$9.52MKey Investors
Community Development Financial Institutions FundCiti FoundationTD Bank
2024-10-23Grant· $4.5M
2024-09-24Grant· $0.5M
2024-03-05Grant· $1M
Leadership Team
Bart Mitchell
President & CEO
Morgan Wilson
Chief Financial Officer
Recent News
2025-11-07
EIN Presswire
2025-04-29
Seattle TechFlash
2025-04-15
Company data provided by crunchbase