Beth Israel Lahey Health · 1 day ago
Executive Director, Quality and Safety
Addison Gilbert Hospital
Full-time
Onsite
Lead/Staff, Director/Executive
$187K/yr - $229K/yr
5+ years expBeth Israel Lahey Health is a healthcare organization committed to improving patient care and safety. The Executive Director of Quality and Safety will oversee quality and safety initiatives across multiple hospitals, ensuring compliance with standards and fostering a culture of patient-centered care and continuous improvement.
Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining
Responsibilities
Lead and provide strategic direction for all quality and safety initiatives, ensuring alignment with the hospitals’ mission and goals
Develop, implement, and monitor comprehensive quality and safety programs, policies, and procedures in pursuit of the overarching quality and safety goals outlined above
Collaborate with department and medical staff leaders and other stakeholders to integrate quality and safety measures into their respective areas
Oversee the development of tools and methods to aggregate, trend and summarize quality and safety data to suit the needs of the organization and stakeholders
Represent Quality and Safety at BILH System forums
Oversee the management of Quality Assessment and Improvement, Patient Safety, Risk Management, Regulatory Compliance, and Patient Relations and the Patient Grievances Process for the Hospitals
Communicate and report regularly to execution leadership regarding quality and safety matters and concerns
Oversee required reporting to the Medical Executive Committee and the Hospitals’ Board of Trustees Quality Committees
Manage and mentor a team of professionals, including the Performance Improvement project managers, Quality/Safety site leaders, the Patient Experience Manager and the Regulatory and Patient Safety Manager
Provide guidance and support to team members, fostering a culture of teamwork, continuous improvement and accountability
Assure appropriate training, supervision and back-up consultation for Quality and Safety leaders and staff
Oversee the development of performance improvement plans highlighting all relevant high-risk, high-volume, problem prone key functions of care and treatments
Provide oversight of the operational aspects of the Hospitals’ health equity efforts
Work closely with the Patient Safety Officer to create a seamless and integrated approach to patient safety initiatives
Establish strong relationships with the President, Chief Nursing Officer, Operating Officer, Chief Financial Officer, Vice President of Human Resources, and other key executives
Collaborate with department chairs, directors, and nursing leaders to ensure quality and safety objectives are shared, understood and met
Stay up-to-date with all relevant healthcare regulations, standards, and guidelines including State and Federal licensure and accrediting bodies
Ensure the Hospitals’ compliance with regulatory requirements related to quality, safety, and patient care
Drive continuous improvement initiatives to enhance patient care outcomes, minimize errors, and optimize processes
Analyze data, trends, and performance metrics to identify areas for improvement and develop action plans
Oversee the development of comprehensive sets of clinical quality performance measures for system and local quality/safety goals
Oversee the establishment and tracking of quality patient outcomes
Support the development of clinical pathways and processes that ensure the highest quality of care across the patient care journey at the Hospitals
Provide oversight and strategies to increase the safety of colleagues and patients at the Hospitals including the training/education and best practice implementation of said practices
Oversees the design and utilization of protocols and processes to enhance communication and reduce the chance of clinical errors and improve patient safety
Uphold the highest standards of integrity and ethical behavior, fostering a culture of trust, and transparency
Champion patient safety as a fundamental principle, promoting a safe and secure environment for patients, families, and staff
Ensure the establishment and ongoing maintenance of a safety reports process, review of sentinel events and root cause analyses
In partnership with the Patient Safety Officer, provide oversight of the Sentinel Event Decision Group (SEDG)
Oversee the Hospitals’ Patient Experience strategy and improvement work
Provide “dotted line” oversight and support to the onsite Infection Prevention and Control team
Qualification
Required
Master's degree in Healthcare Administration, Business Administration, Public Health, Nursing, or related field, with demonstrated results in the area of Quality and Patient safety in a complex academic and community hospital healthcare system
Extensive experience in healthcare leadership, with a minimum of 5 years in a senior management role focusing on quality and safety
In-depth knowledge of healthcare regulations, accreditation standards, and industry best practices
Proven track record of successfully leading quality improvement initiatives and driving cultural change
Exceptional leadership, communication, and interpersonal skills to collaborate effectively across diverse teams and stakeholders
Strong analytical, problem-solving abilities and project management oversight skills, with the capacity to make data-driven decisions
Commitment to patient safety, quality care, and continuous improvement
Preferred
Relevant certifications (e.g., Certified Professional in Healthcare Quality, Certified Professional in Patient Safety) are a plus
Benefits
Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
Company
Beth Israel Lahey Health
Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.
10001+ employees
H1B Sponsorship
Beth Israel Lahey Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2024 (2)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Robert Fields
Chief Clinical Officer and Executive Vice President
Recent News
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2025-11-24
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2025-11-07
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