HCLTech · 15 hours ago
Lead Network Technician
Minot, ND
Full-time
Onsite
Senior Level
$73K/yr - $101K/yr
6+ years expHCLTech is seeking a Lead Network Technician to support and manage network infrastructure and devices. The role involves leading a team of network technicians, troubleshooting incidents, and ensuring compliance with operational standards and safety protocols.
Information and Communications Technology (ICT)IT ManagementOutsourcingSoftwareTelecommunications
Hiring Manager
Abhaya Pratap Singh
Responsibilities
Respond to ServiceNow incident tickets and perform troubleshooting
Install and recover patching cables, power leads, and network equipment
Identify and tag network circuits and demark locations
Provide escort services for third-party vendors or subcontractors
Adhere to risk management processes, including walkthroughs, work permits, change management, and safety training
Comply with audit, security, and operational excellence standards
Perform IMAC activities for end-user LAN and voice devices
Monitor and respond to emergency conditions affecting operations (e.g., hurricanes, earthquakes)
Support Business Continuity and Disaster Recovery Plans
Provide smart hands support for telecom infrastructure:
Fiber optic and copper cabling
WiFi, BLE, microwave, and radio systems
VSAT and cellular-based systems (4G LTE, 5G, NB-IIoT, LTE-M)
Low-power WAN systems (LoRaWAN) and other IIoT/OT systems
Solar panel/battery power systems
IP Telephony and specialty telecom systems (CCTV, PAGA, Intercom, Fire/Intruder Alarm)
Collaborate with internal teams and external providers:
Design and Engineering Teams
Global IT Service Desk
IT Operations Center (ITOC)
Telcos and managed service providers
Support IT/Telecom requirements for Business Units, Major Capital Projects (MCPs), and Mergers/Acquisitions
Participate in Root Cause Analysis post-incidents
Lead and supervise a team of network technicians and contractors
Assign tasks, monitor progress, and provide technical guidance
Conduct regular team meetings to review priorities, safety compliance, and performance
Ensure adherence to company standards, policies, and procedures
Mentor and develop team members through coaching and training
Coordinate with third-party vendors and subcontractors for compliance and quality
Manage scheduling and resource allocation for site support activities
Escalate critical issues and provide detailed performance reports
Support workforce planning, recruitment, and onboarding of new team members
Qualification
Required
Minimum of 6+ years of experience supporting and managing network infrastructure and network-related devices or equivalent experience as agreed with the Company
3+ years of experience leading field support teams
Skilled in racking, stacking, cabling, and decommissioning of network hardware devices
Experienced in Site Services support for network device maintenance and remote/console support
Strong IT/Telecoms knowledge, including but not limited to: Routing, switching, firewalls, WiFi
IP Telephony (“IPT”)
Radio Frequency (“RF”) equipment such as microwave radios, cellular nodes, and VSATs
Benefits
Medical
Dental
Vision
Pharmacy
Life
Accidental death & dismemberment
Disability insurance
Employee assistance program
401(k) retirement plan
10 days of paid time off per year
10 paid holidays per year
Company
HCLTech
HCLTech is a global IT company offering digital, engineering, and cloud solutions partnering with businesses for transformation.
10001+ employees
H1B Sponsorship
HCLTech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2975)
2024 (3974)
2023 (3649)
2022 (3861)
2021 (4093)
2020 (4317)
Funding
Current Stage
Public CompanyTotal Funding
$220MKey Investors
ChrysCapital
2008-07-10Post Ipo Equity· $220M
2000-01-06IPO
Leadership Team
Vijayakumar C.
Chief Executive Officer
Alan Flower
Executive Vice President - CTO & Global Head, AI & Cloud Native Labs
Recent News
Business Wire
2026-01-22
2026-01-22
2026-01-22
Company data provided by crunchbase