FirstService Residential · 11 hours ago
Human Resources Generalist
FirstService Residential is a leading provider of professional association management services for residential communities. They are seeking an HR Generalist to provide day-to-day HR support, focusing on employee relations, leave management, and compliance with California employment laws while ensuring a positive employee experience across multiple sites.
Property ManagementReal Estate
Responsibilities
Serve as a point of contact for employee relations questions, concerns, and policy interpretations
Conduct and support employee relations investigations, ensuring objective, timely, and well-documented findings
Partner with HR leadership to recommend corrective actions, coaching, or development plans as appropriate
Conduct exit interviews and summarize themes or concerns for HR leadership
Ensure all HR practices comply with federal, state, and California employment laws
Manage the end-to-end leave of absence process in partnership with the centralized leave team
Maintain strong working knowledge of CA leave laws, including CFRA, PDL, FMLA, WC, Paid Sick Leave, and other state-specific leave requirements
Provide guidance to employees and leaders on leave eligibility, expected timelines, and return-to-work processes
Support reasonable accommodation and interactive process discussions under ADA and FEHA
Support California wage & hour practices, including meal and rest break compliance
Review, follow up, and escalate missed meal/rest break alerts and ensure premium pay is applied as appropriate
Assist with CA EDD inquiries and unemployment claims, providing timely and accurate documentation
Partner with Payroll on timekeeping concerns, pay corrections, and audit responses
Facilitate new hire orientation sessions, ensuring engaging, compliant, and accurate onboarding experience
Oversee new hire paperwork, I-9/E-Verify compliance, and system onboarding tasks
Partner with hiring managers to ensure smooth transitions for new associates
Partner with Talent Acquisition to support the candidate-to-new-hire transition
Assist leaders with performance management, coaching, and documentation
Maintain employee records, reports, and HRIS data with accuracy and confidentiality
Support HR projects, trainings, and initiatives as needed to enhance culture, development, and engagement
Coordinate with leaders to ensure required compliance trainings are assigned, completed, and tracked in accordance with company and state requirements
Coordinate and support final pay processing in accordance with California’s regulatory requirements, partnering closely with Payroll to ensure accuracy and timeliness
Ensure adherence to company policies, SOPs, and safety standards
Model and reinforce the company’s core values and global service standards in all interactions
Qualification
Required
Strong working knowledge of California employment laws, including CFRA, PDL, FMLA, FEHA, ADA/Interactive Process, and CA wage & hour rules
Experience managing leave of absence cases in partnership with a leave team or third-party administrator
Experience with meal and rest break compliance and wage/hour auditing
Demonstrated ability to conduct or support employee relations investigations with confidentiality and professionalism
Strong interpersonal, communication, and relationship-building skills
Exceptional attention to detail with strong follow-through and organizational skills
Ability to manage multiple priorities and work in a fast-paced environment
Ability to collaborate effectively with leaders and associates at all levels
3–5 years of HR Generalist experience, including responsibility for employee relations investigations
Preferred
Proficiency with HRIS systems (ADP, Workday, or similar) preferred
Bachelor's degree in Human Resources, Business Administration, or related field preferred; equivalent experience considered
Experience supporting a multi-site, CA-based workforce strongly preferred
Professional certifications such as PHR, SHRM-CP, or PHRca are a plus
Benefits
Medical, dental, and vision plans (full time and part time 30+ hours)
Part time 20+ hours qualify for dental and vision
401K match
Time off including vacation, sick, and company paid holidays
Pet insurance available
Tuition reimbursement
Legal services
Free emotional wellbeing and daily life assistance support for all associates
Domestic partner coverage
Health savings account
Flexible spending account
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
Funding
Current Stage
Late StageLeadership Team
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