Cypress HCM · 17 hours ago
Associate Data Center Technician (L1 Day)
Cypress HCM is the world’s largest professional network, focused on creating economic opportunity for its members. The Associate Data Center Technician role involves troubleshooting hardware issues, installing new drives, and assisting senior technicians in various maintenance tasks to ensure the stability of enterprise computer systems.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Troubleshooting and resolution of failed hard drives and failed DIMM’s within server nodes
Installation of new SSD and NVME hard drives into existing servers
Troubleshooting and resolution of console connectivity issues
Troubleshooting and resolution of all power supply and RDU (power strip) related issues
Troubleshooting and resolution of all tier 1 server hardware break fix issues
Respond to all system problems on a 24X7 basis and take part in on-call rotation
Assisting Data Center Technicians in OS level troubleshooting and network troubleshooting
Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up
Ensure our data center house rules are being followed and immediately report any concerns to leadership
Ensure our data center cleanliness, any issues with cleanliness must be reported to leadership
Qualification
Required
2+ years in a Data Center Engineering Role
2+ years Linux troubleshooting experience
2+ years server hardware troubleshooting experience
Preferred
Experience with network configuration and troubleshooting
Familiarity with server hardware components and troubleshooting
A+ plus certification
Communication
Problem-solving
Attention to detail