eXp Realty · 1 day ago
Accounting Support Team, Specialist - SK- (REMOTE)
United States
Full-time
Remote
Mid Level
3+ years expeXp Realty is a global full-service real estate brokerage that operates in a cloud-based environment. The Accounting Support Team Specialist will be responsible for managing agent correspondence, ensuring efficient communication, and maintaining financial records while working in a fast-paced remote environment.
Commercial Real EstateReal EstateReal Estate BrokerageReal Estate Investment
Responsibilities
Ensure all Agents correspondence is acknowledged within 2 hours
Ensure Agents inquiries are directed to the appropriate department
Regularly meet with AST Lead to be aware of all changes/updates to policy and procedures
Prepare Employment verification letters when requested
Prepare Report of Earnings to Agents and send T4A and tax sheets when requested
Filing for various departments within the Finance Department
Receive and deposit cheques received from Canada Post or various couriers through the FTNI App or In person at a branch when required
Organize and store physical cheques in accordance with retention policies, until shredding requirement at which time, can shred
Forward any mail to agents or other departments as identified
Follow up with Other Brokers/Lawyers for outstanding A/R as noted on the Funding & Productivity Report
Be the subject matter expert in your area of expertise
Perform designated job tasks efficiently and within the provided time frame
Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels
Attend virtual meetings, provide updates on progress, and actively participate in discussions
Adhere to company policies and guidelines, including data security and confidentiality
Complete assigned projects, assignments, or tasks with attention to detail and quality
Manage and prioritize workload effectively to meet deadlines and deliver results
Continuously update job knowledge by participating in training opportunities or self-directed learning
Collaborate with colleagues on shared documents or projects using remote collaboration tools
Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges
Ensure availability and responsiveness during agreed-upon working hours
Qualification
Required
3+ years experience working in a customer service environment
Must be very well organized and able to multi-task
Willing to work additional hours if required
Agile/Flexible attitude
Strong attention to detail required
Excellent customer service abilities: written and verbal communication must be superb
Excellent critical thinking and problem solving skills
Team player - able to complete individual tasks as well as work on a team to accomplish a goal
Excellent communication skills both written and verbal
Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
Remote Work experience required
Dedicated home-office/work space
Preferred
Experience in the real estate industry strongly preferred
Experience in coordinating events and group activities
Advanced Trello experience preferred
Aptitude for using online platforms and softwares to work remotely
Benefits
Medical, Dental, Vision, Long-Term Disability
Life Insurance and AD&D
Subscription to Calm and Vitality Wellness Programs
Paid Vacation
Paid Holidays
Up to 4 Paid Personal Days
5 Paid Sick Days
One time stock option
$20/pay cheque for the first two pays of the month for your mobile phone/internet
RRSP employer match will be available in the near future
Work from anywhere
Amazing company culture
And more..
Company
eXp Realty
eXp Realty is a cloud-based real estate brokerage that provides brokers and realtors with training, tools, and support.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.76M2017-01-26Seed· $0.76M
Leadership Team
Leo Pareja
Chief Executive Officer
Carrie Lysenko
Chief Technology Officer
Recent News
HousingWire.com
2026-01-22
Company data provided by crunchbase