FirstService Residential · 5 hours ago
Accounts Receivable Manager
Irvine, CA
Full-time
Hybrid
Mid, Senior Level
$70K/yr - $71K/yr
4+ years expFirstService Residential transforms the property management landscape by providing professional association management services. The Accounts Receivable Manager will lead the AR team, ensuring accuracy and excellent service delivery to clients while managing various accounting processes and documentation.
Property ManagementReal Estate
Responsibilities
Ensure all homeowner, board member, and community manager inquires regarding account status or transaction details are answered by the team within 24 hours. Personally handle all issues elevated to the Manager level. Use tact, creativity and follow-up skills to ensure all issues / questions / concerns are completely resolved
Quickly learn FirstService Residential’s accounting system (Jenark) and other proprietary tools and become an expert in their application
Accurately process recurring (assessments) and non-recurring (late fees, interest, violations, etc.) charges to all homeowner accounts
Ensure daily cash receipts and exceptions are process daily. Retrieve and process daily returned items. May delegate processing to AR Leads
Ensure assessment statement mailings are processed timely and accurately. This includes the assessment bill-up, reconciliation, coupon generation, transmission of billing data to outsourced statement and/or coupon production company and proofing data before it is mailed
Responsible for ensuring that all of the appropriate delinquency actions, as outlined in an association’s delinquency policy, are carried out by staff. Review delinquency reports prepared by staff monthly and ensure staff adhere to assigned due dates
Ensure all attorney payments are process and posted in a timely manner
Production of proposed delinquency policies on all new associations
Ensure generation and accuracy of monthly late fees for 15, 30, 16 and 20 day policies. May delegate processing to AR Leads
Responsible for electronic storage of all AR documentation
Ensure Jenark and Connect unit and resident data stay in sync. Review exceptions on a monthly basis
Ensure timely set up of new owners in accounting software
Maintain AR procedure manual and ensure processes are kept current
Responsible to provide monthly counts via CARIA for statements and reminder notices for Corporate Accounting. As well as counts for ACH and E-statement items
Provide monthly reports to Corporate Accounting for late fee credits, reminder notice credits and Bankruptcies
Responsible for creating and distributing monthly deadline and phone schedule to AR Staff
Responsible for updating Jenark Building and RC File with approved delinquency policies, monitoring schedules, and update reporting codes
Review of delinquency documents on take over associations
Assume responsibility for performance or duties for sick or vacationing personnel, as necessary
Produce title searches as required
Responsible for review of terminated association items completed by staff when necessary (as listed on AR termination checklist)
Responsible for ensuring AR manager tasks are handled on a timely basis for all terminated clients
Responsible for reconciling all GL researched items on a monthly basis; address deficiencies where noted
Review staff payroll submissions
Post monthly report of assigned DQ deadlines and report on any deadlines missed
Other duties assigned as necessary
Qualification
Required
Proficient in Microsoft Applications, especially Word, Excel and Outlook
Excellent written and verbal communication skills
Timely for work and meetings
Bachelor's Degree preferred, 4+ years accounting experience, at least one year in management
2+ years performance managing direct reports
Must be able to lift 25 lbs
Must be able to sit for extended periods of time
Must have finger dexterity for typing/using a keyboard
Must be able to communicate effectively to work with staff and internal/external clients
Benefits
Medical, dental, and vision plans (full time and part time 30+ hours)
Part time 20+ hours qualify for dental and vision
401K match
Time off including vacation, sick, and company paid holidays
Pet insurance available
Tuition reimbursement
Legal services
Free emotional wellbeing and daily life assistance support for all associates
Domestic partner coverage
Health savings account
Flexible spending account
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Amy Sanchez
President, Central & North Florida Markets
Katie Halfhill
Director of Business Development
Recent News
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