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CAFARO · 4 hours ago

Customer Service Representative - Eastwood Mall

Niles, OH

Part-time

Onsite

Entry Level

1+ years exp

Cafaro is a leading force in retail development across the nation, and they are seeking part-time Customer Service Clerks for the Eastwood Mall. The role involves delivering high-quality customer service, maintaining the Guest Services area, and responding to customer inquiries.

Property DevelopmentReal EstateReal Estate InvestmentRetail

Responsibilities

Represent Eastwood Mall by delivering high-quality, efficient customer service

Maintain a professional and well-organized Guest Services area, ensuring marketing materials, signage, and displays are up-to-date and relevant

Respond to customer inquiries and provide appropriate resolutions, offering assistance with the Gift Card program, retail products, payment options, and other mall programs

Provide support to co-workers and other departments as requested by the supervisor; actively participate in team meetings and contribute to achieving the center's goals and projects

Ensure compliance with all policies and procedures related to Eastwood Mall programs

Qualification

Customer serviceSales backgroundMathematical aptitudeComputer literacyGift card softwareMultitaskingProfessional appearanceCommunication

Required

Strong sales background with general mathematical aptitude and computer literacy in relevant software

Excellent communication skills with the ability to multitask effectively

Ability to learn and operate gift card issuance software (CardSpot)

Proficient in operating credit card and check authorization terminals

Must be at least 18 years of age

High school diploma and 1-2 years of customer service or sales experience

Strong ability to perform multiple tasks efficiently

Articulate, outgoing, and able to maintain a professional, pleasant, and courteous appearance at all times

Flexibility to work a varied schedule, including weekdays, evenings, weekends, and holidays

Maintain compliance with all company policies and procedures

Benefits

A Safe Harbor 401(k) retirement plan

Company

CAFARO

Cafaro invests in commercial real estate with expertise in the construction and property development of retail shopping locations.

Founded in 1949

Niles, Ohio, USA

501-1000 employees

https://www.cafarocompany.com

Funding

Current Stage

Late Stage

Leadership Team

Brad Nigh

Chief Financial Officer

Melanie Cann

Chief Operating Officer

Recent News

Business Journal Daily | The Youngstown Publishing Company

Cafaro Looks to Fill Positions at Corporate Office, Malls

2023-10-05

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2023-07-05

Company data provided by crunchbase