TriCom Technical Services · 2 hours ago
Guidewire Business Analyst
TriCom Technical Services is seeking a Guidewire Business Analyst to partner with insurance business teams and technology groups. This role focuses on aligning policy, billing, and claims processes while ensuring that system configurations support business operations.
Digital MarketingProfessional NetworkingProfessional Services
Responsibilities
Elicit and document business and functional needs across Guidewire modules
Define end-to-end workflows for policy administration, billing, and claims
Convert operational requirements into user stories, functional designs, and acceptance criteria
Collaborate with development and testing teams to validate configurations and integrations
Assess downstream impacts of enhancements, upgrades, and cross-platform changes
Lead backlog refinement, sprint planning support, and user acceptance testing sessions
Coordinate with integration and data teams to maintain consistency across systems
Maintain detailed documentation for processes, configurations, and deployment support
Track defects and support testing through implementation and ongoing maintenance
Identify opportunities to improve efficiency, usability, and system performance
Qualification
Required
At least 5 years of experience working as a Business Analyst within P&C insurance
Experience supporting Guidewire applications directly across multiple functional areas
Solid understanding of insurance policy, billing, and claims lifecycles
Proven ability to translate business needs into delivery-ready documentation
Experience supporting Agile teams and iterative delivery models
Working knowledge of SQL for validation and basic troubleshooting
Strong communication skills and attention to detail
Preferred
Guidewire certifications in business analysis or core modules
Experience supporting system integrations and API-based solutions
Exposure to Cloud-based platforms and environments
Familiarity with reporting, analytics, or data migration efforts
Solid understanding of regulatory, audit, or compliance frameworks
Benefits
Medical/Dental Benefits
Paid time off
Paid Holidays
401(k)