University of Miami · 2 hours ago
Administrative Assistant
Miami, FL
Full-time
Onsite
Entry Level
1+ years expThe University of Miami is a leading academic medical center in South Florida, dedicated to providing exceptional patient care and medical education. They are seeking a full-time Administrative Assistant to support the Department of Ortho Sports Medicine by performing clerical functions and facilitating efficient office operations.
Higher Education
Responsibilities
Supports department and/or department leadership with daily clerical tasks
Prepares basic reports, charts, budgets and other presentation materials
Responds to routine inquiries from external or internal sources with standard correspondence or other messaging
Plans meetings and takes detailed minutes, as needed
Answers phone calls, provides information to callers or connects callers to appropriate staff
Schedules appointments and updates calendars
Makes travel arrangements and reservations for department leadership and staff, as needed
Composes and types correspondence, such as informative materials; creates spreadsheets and presentations
Greets and provides general support to visitors
Develops and maintains department filing system
Adheres to University and unit-level policies and procedures and safeguards University assets
Is responsible for assisting the department in managing expectations surrounding pre and post patient care
Triages patient’s telephone calls and answering any question or solving problems as appropriate. If necessary, transfers call or directly communicate to the provider should the call require their attention
Is responsible for scheduling, rescheduling and cancelling clinic appointments as required per provider/administrator request following the proper process
Is responsible for monitoring access to new appointments and management of any waiting lists for appointments
Is responsible for managing the UChart In basket messages as assigned
Obtains or reviews all patient demographic information, insurance information and referral numbers
Accurately records all data and maintains necessary records or files relating to clinical care issues
Acquires all materials necessary for the patient visit including medical records and x-rays
Answers telephone calls professionally and courteously within five rings introducing the practice as requested by the division
Communicates with patients regarding delays in schedule
Answers telephone calls correctly processing all patient information for messages and patient requests. Enters and routes request to appropriate person within UChart
Completes physician’s orders/requests accurately
Proactively works physicians clinical schedule to maximize time and manage capacity
Whether on the phone or in person, treats all patients, co-workers internal customers with dignity and professionalism
Maintains professional relationships with all physicians
Works to establish and maintain good working relationships with fellow employees
Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice
Provides coverage for responsibilities of co-workers when assigned or as need arises
Follows instructions of and assists supervisory staff as required
Qualification
Required
High School Diploma or equivalent/relevant experience, certification or license
Minimum 1 Year Of Relevant Experience Required
Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands
Ability to work collaboratively with others and contribute to a team environment
Skilled in using office software, technology, and relevant computer applications
Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders
Benefits
Medical
Dental
Tuition remission
And more
Company
University of Miami
At UM you'll join a diverse and energized academic community.
5001-10000 employees
H1B Sponsorship
University of Miami has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (208)
2024 (151)
2023 (149)
2022 (121)
2021 (95)
2020 (114)
Funding
Current Stage
Late StageLeadership Team
Albertie Regalado
'Canes Science Bowl — Co-Founder and Co-President
Mark McPheron, FALU, CLU, FLMI
Co-Founder and Past President, and current member, University of Miami Cincinnati 'Canes Community
Recent News
Seattle TechFlash
2023-11-22
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