WebPros · 5 hours ago
Social Media & Community Operations Specialist
United States
Full-time
Remote
Entry Level
$20K/yr - $25K/yr
1+ years expWebPros is a global leader in web hosting and online marketing solutions, committed to empowering businesses worldwide. They are seeking a Social Media & Community Operations Specialist to manage multi-brand social publishing operations, coordinate creative production, and support community initiatives to enhance brand trust and product adoption.
Ad ServerManagement Information SystemsSaaSSoftwareWeb Hosting
Responsibilities
Manage multi-brand social publishing operations, maintaining editorial calendars, scheduling posts, and ensuring correct sequencing across WebPros brands to support launches and campaigns
Coordinate creative production by briefing internal design teams and external partners, tracking timelines, approvals, and asset versions to ensure on-time delivery
Ensure publishing quality and brand safety, performing pre-publish QA checks including copy accuracy, links and UTM tagging, accessibility standards, and platform best practices
Support community initiatives and activations, coordinating recurring moments such as AMAs, community spotlights, partner takeovers, and UGC campaigns in collaboration with the Senior Social Media Manager and Technical Community Manager
Operate partner and creator collaborations, managing trackers, assets, posting details, approvals, and performance logging for co-posts and campaigns
Track performance and surface insights, pulling weekly and monthly metrics, updating dashboards, and highlighting learnings to improve future content and engagement
Maintain social operations infrastructure, including schedulers, analytics tools, SOPs, link-in-bio destinations, profiles, and campaign documentation
Qualification
Required
1–3 years of experience in social media coordination, community management, or digital marketing (B2B or SaaS preferred)
Hands-on experience with social media schedulers and workflow tools (e.g. SocialBee, Sprout, Hootsuite, Notion, Asana, Jira)
Strong platform-native writing and editing skills, with the ability to adapt tone across multiple brands and channels
High attention to detail with an operations mindset, including QA processes, UTM hygiene, and accessibility basics
Comfort working remotely and asynchronously, with clear documentation habits and availability for ~3–5 hours CET overlap
Preferred
Experience in web hosting, developer tools, infrastructure, or technical SaaS products
Familiarity with GA4, Looker, or analytics dashboards
Basic video editing skills, AI video tools for social, or live-stream production experience
Benefits
Competitive salary
Remote-first flexibility (Europe-based)
Annual development budget
Learning support (Udemy & peer learning)
20+ days paid time off
Team and company-wide events
Company
WebPros
WebPros is the world’s leading provider of mission-critical automation, operations and engagement software.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-12-12Acquired
Leadership Team
Christian Koch
Chief Executive Officer
J
Jesse Asklund
Chief Product Officer
Recent News
2025-07-22
Company data provided by crunchbase