Pearson · 1 day ago
Licensing Specialist - Aurora, CO
Aurora, CO
Full-time
Hybrid
Mid Level
$22/hr - $22/hr
3+ years expPearson is the world’s learning company with over 24,000 employees globally. The Licensing Specialist is responsible for processing and evaluating a high volume of licensing applications and responding to customer inquiries regarding the licensing process.
BooksDigital MediaEdTechEducationHigher Education
Responsibilities
Analyzing documents for completeness, correctness, and/or compliance with laws, rules, policies, and procedures. Requires thorough knowledge of the business rules for a multitude of services and license types
Utilizing multiple web-based platforms to document and verify licensing requirements for applicants
First point of contact for applicant/candidate/producer/agent information
Provides accurate and thorough information to the customer base through both verbal and written communication
Accurately track and document customer interactions pertaining to licensing applications/records
Must retain an in-depth knowledge of business rules set forth by the respective state regulatory agency to accurately guide candidates, applicants, and licensees
Includes miscellaneous operational duties and support
Qualification
Required
High school diploma or equivalent required
Three (3) years of experience in a high-volume processing environment and customer service experience
Strong data entry experience and working knowledge of Microsoft Office
Experience analyzing documents for completeness, correctness, and compliance with established procedures
Customer service experience, including managing a high volume of calls and emails, and responding to customers in a professional manner
Experience working according to detailed policies, procedures, and deadlines
Experience utilizing general PC software applications, including Microsoft Office and/or Google Suite (e.g. Word, Excel, Google Drive, Google forms, Google sheets, etc.)
Preferred
Experience working in a financial, regulatory environment, public service, and/or for a nonprofit organization
Demonstrated experience working in an environment reviewing, processing, and/or analyzing documents, and collaborating with various stakeholders
Demonstrated experience updating and utilizing databases, including performing data entry
Demonstrated knowledge of and experience working with professional and occupational licensure policies
Bilingual (speak, read, write), Spanish preferred (10% bilingual premium separate from hourly rate)
Company
Pearson
Pearson operates as a media and education company that offers a wide range of services to its customers.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1969-08-13IPO
Leadership Team
Liav Even-Chen
Chief Financial Officer (Pearson Israel)
Kim England
Vice President, Digital Employee Experience and Community Engagement
Recent News
2026-01-24
Best ERP Software, Vendors, News and Reviews
2026-01-22
2026-01-22
Company data provided by crunchbase