Uber · 3 hours ago
Sr Operations Manager, US&C Merchandising, Retail
New York, NY
Full-time
Onsite
Mid, Senior Level
$116K/yr - $128K/yr
3+ years expUber is a fast-growing channel enabling consumers to get anything delivered through the Uber Eats app. As a Senior Strategic Operations Manager of Merchandising, you will be responsible for curating the consumer shopping experience across Retail merchants, optimizing operations, and leading initiatives for growth in the US & Canada.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Own strategy through execution: Ideate, design, build and implement plans to optimize the way that consumers are able to find what they are looking for across the Retail sections of Uber Eats
Merchandising calendar and Promotional plans: Work with key CPG merchants to develop and manage merchandising calendars, planning key retail moments and other promotional offers to maximize reach, relevance and impact; ensure that campaigns align with product strategies, regional, cultural, and seasonal trends
Data analysis: Design, execute and automate processes to run and optimize the in-app shopping experience for some of the largest retailers in US&C. You will autonomously build your own analyses and dashboards to measure your projects' success
Experiment: Perform analysis and experiments to find growth opportunities for the New Verticals business
Project Management: Identify, plan, and implement projects alongside product counterparts to enhance the consumer shopping experience, and improve storefront conversion
Stakeholder Management: Orchestrate and bring together the work of a wide range of cross-functional stakeholders including Operations, Product, Account Management, Marketing, and Legal while driving accountability to ensure deadlines are met
Be voice of the customer and merchant internally: Be the eyes and ears to our product teams for the features that we need for next year's big bets, helping to prioritize future changes to the in-app shopping experience, and you'll help launch all the new product features as we go to market
Qualification
Required
3+ years of professional work experience in a related field (e-commerce merchandising, category management)
3+ years in CPG and working with CPG retail brands, outlets, or merchants
Excel/Google Sheets proficiency
Bachelor degree
Preferred
Ability to thrive in a fast-paced and ambiguous environment
Familiarity with SQL and Python
Experience problem solving and proposing unique solutions to complex issues
Strong experience building and executing complex processes
Proven ability to balance multiple critical tasks and consistently deliver against hard deadlines
Strong collaboration and stakeholder management skills - building deep, trust-based relationships with territory and cross-functional teams
Unparalleled business judgment and critical thinking skills with the ability to use data to quickly develop strategies and make decisions
Benefits
You will also be eligible for various benefits.
You will be eligible to participate in Uber's bonus program.
May be offered an equity award & other types of comp.
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
Hindu Business Line
2026-01-23
2026-01-22
Company data provided by crunchbase