FirstService Residential · 1 day ago
Lifestyle Manager
League City, TX
Full-time
Onsite
Mid, Senior Level
$75K/yr - $85K/yr
5+ years expFirstService Residential is a company focused on enhancing community living, and they are seeking a Lifestyle Manager to develop and implement enriching lifestyle programs. This role involves managing community center activities, fostering resident relationships, and ensuring quality service through various events and initiatives.
Property ManagementReal Estate
Responsibilities
Manage community center. Create and update community center policies and procedures
Work with and respond to both resident and developer goals as they relate to the community center and community involvement/engagement
Plan, promote and participate in annual calendar of activities, classes, clubs and ongoing programs that (1) meet the interests of community members at varying ages with varying ability levels and (2) stimulate and improve quality of life
Through their own initiative, grow, manage and produce communication opportunities to homeowners through the use of the website, social media, newsletters etc. Must be able to generate articles and posts of interest to residents through their awareness of important items staff is working on or is concerned about
Manage annual activities budget. Review, explain and account for variances
Maintain accurate records of expenditure for each event and submit all receipts in a timely and organized manner according to Company procedures
Works with appropriate committee(s) and volunteers to manage the set up and to tear down all events. Maintains order and flow during each event. Mediate any issues as they may arise
Ensure work site and event safety
Develops and maintains an effective ongoing homeowner relations plan, implements initiatives, and manages relationships to ensure a high level of service including timely and complete resolution of homeowner concerns, coordinating special services and requests as measured by formal and informal feedback and surveys
Responds to phone calls and correspondence within 24 hours
Negotiate and contract with caterers, DJ’s, caterers, porter services, etc. Build partnerships with local businesses and organizations to provide opportunities to engage in various community service projects and activities in the local area
Design, build and execute sponsorship programs for local businesses to sponsor lifestyle events and initiatives. Create invitations, announcements, and postings to market community programs and promote participation. Recruit and organize resident volunteers, committee members and club members
Recognize committee members and volunteers and show appreciation formally and informally
Serve as a local information resource and reference for homeowners. Attend committee, staff and other meetings as required
Hours are flexible and will include some nights, weekends and holidays
Qualified candidates must be self-motivated and able to work effectively with a committee of homeowners
Qualification
Required
High School Diploma or Equivalency required
Minimum 5 years' experience in program development includes assessing, designing and implementing vocational, emotional, social, physical, and intellectual programs
Excellent communication skills, including verbal, written and platform speaking are a requirement
Ability to interact and build relationships with adults of all ages
Strong working knowledge of customer service principles and practices
Must be friendly, courteous, service-oriented, and enjoy working with a variety of people
Must possess strong organization skills with the ability to effectively manage multiple and competing priorities
Must be able to work independently with minimal supervision
Solid time management skills required
Working knowledge of Microsoft Office applications required
Applicants must have working knowledge of how to operate Constant Contact, SquareSpace and Canva
Preferred
College degree preferred but not required
Customer relationship development and client retention experience a plus
The qualified candidate will be enthusiastic, energetic and outgoing with a background in recreation, and/or social event planning or adjacent industry
Benefits
Your choice of multiple medical plans
Dental
Vision
Time off benefits
Paid holidays
A 401k with company match
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Amy Sanchez
President, Central & North Florida Markets
Katie Halfhill
Director of Business Development
Recent News
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