Aladdin Bail Bonds · 7 hours ago
Administrative Coordinator
San Luis Obispo, CA
Full-time
Onsite
Entry Level
$17/hr - $23/hr
2+ years expAladdin Bail Bonds is seeking an Administrative Coordinator to assist with office administration and customer service tasks. The role involves supporting agents and managers, maintaining office supplies, and providing professional service to clients in a fast-paced environment.
CreditFinancial ServicesLegalProfessional Services
Responsibilities
Assist and backup agents and/or Manager as required
Maintain deposit backup daily
Maintain inventory and petty cash control, ensuring proper reconciliation
Send weekly reports to Corporate every Monday
Assist with office appearance upkeep, including ensuring fresh coffee and water are available for clients
Coordinate defendant court reminder calls with Manager
Provide Administrative assistance in all claims matters as appropriate
Assist with Corp requests, and inter-agency requests (such as: filing motions, exonerations, pulling minute orders, filing trust deeds, etc...) in a timely manner
Build files (labels, 2100RC, systematic form order, etc...) as necessary
Scan and attach complete defendant file documents/photo into BMA system
If receiving a bond call, capture name of caller, name of defendant, phone # of caller and pass to an agent as necessaryNever hang up a lead without an agent talking to that person
Scan copies of defendant court papers into BMA, and file into appropriate file
Provide backup support when agents are busy with other transactions (Defendant check in, court updates, payments, gathering bail info, etc...)
Create bond transaction packet
Send out/pick up Mail/Federal Express, and sort or deliver accordingly
Maintain and order office supplies and bail forms
Provide prompt, professional, non-judgmental customer service to the general public
Provide outstanding customer service with a sense of urgency in the following areas, including but not limited to: check-ins, court updates, payments, reinstatements, as well as any other client issue that can and will arise on a daily basis
Always maintain a professional personal appearance and adhere to the Aladdin Bail Bonds dress code while working with any customer, vendor, court, jail, or co-worker
Always be a TEAM player and provide support as needed without hesitation and/or complaint
Qualification
Required
Minimum 2 years office administration experience (preferred)
HS Diploma or equivalent (required)
Excellent written and verbal interpersonal/communication skills that ensure successful interaction with clients
Possess basic computer skills, including but not limited to: typing, Microsoft Office (Outlook, Word, Excel, etc.)
Proficient with the English Language (additional language speaking a plus)
Ability to multi-task in a fast paced office environment and prioritize to maximize production and increase customer satisfaction
Ability to work with others as a team
Positive attitude and the ability to be proactive, resourceful and flexible
Ability to take initiative and work with minimum supervision
Flexibility to work non-standard hours as needed to attend to urgent matters
Must be able to acquire a state issued insurance license
Must have a valid driver's license and able to qualify to drive a company vehicle
Willing to work a rotating schedule
Company
Aladdin Bail Bonds
Aladdin bail bonds is a bail service provider that offers loans and financial services to clients in legal matters.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase