Raytheon · 19 hours ago
SATCOM Helpdesk Support Technician
Colorado Springs, CO
Full-time
Hybrid
Senior Level
$87K/yr - $165K/yr
5+ years expRaytheon is seeking a SATCOM Helpdesk Support Technician to work in Colorado Springs, partially on a customer site and partially remote. The role involves providing technical assistance as part of a SATCOM helpdesk team, maintaining and upgrading SATCOM systems, and conducting site surveys and installations.
Intellectual PropertyInternetWeb Hosting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide technical assistance as part of a SATCOM helpdesk team
Maintain, repair and upgrade EHF/AEHF SATCOM Systems
Conduct site surveys, installations, integration, and acceptance testing of EHF/AEHF SATCOM systems
Interface directly with the customer, work independently or as part of a team, and provide written status to management
Travel up to 25% of the time both CONUS and OCONUS, interface directly with the customer, work independently or as part of a team, and provide written status to management
Qualification
Required
Typically requires a bachelor's in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience
The ability to obtain and maintain a U.S. government issued security clearance is required
Active and transferable U.S. government issued Secret U.S. government issued security clearance is required prior to start date with the ability to obtain a higher clearance level after start
Experience in troubleshooting and repair of SATCOM systems including two (2) years' combined experience on Advanced Extremely High Frequency (AEHF) SATCOM systems
Experience reading and interpreting procedures, work instructions, schematics, diagrams, and assembly instructions
Experience using hand and power tools and electrical/electronic test equipment
Experience working in a military environment
Preferred
Prefer a local candidate
Experience working with the Family of Advanced Beyond Line-of-Sight Terminals (FAB-T), or Global Aircrew Strategic Network Terminal (GASN-T)
Active duty or reserve military experience is desirable but not required
Experience working in the field, independently as a Field Service Engineer or representative a plus
Experience with MS Office products including Excel, Word, Access, Power Point, and Visio
A Bachelor's Degree in a Technical Field and 2 years relevant experience OR an Associate's degree and 6 years of relevant experience OR at least 10 years relevant experience with no degree. Relevant experience includes military experience on similar complex SATCOM equipment
Excellent written and oral skills
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays
Company
Raytheon
Raytheon, an RTX business, creates next-generation defense solutions that are smarter, faster and better than previously thought possible.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$16MKey Investors
United States Air Force
2012-01-17Series Unknown· $5.5M
2009-10-26Acquired
2009-10-01Series Unknown· $10.5M
Leadership Team
Arunava Chatterjee
Executive Director of Ghost Black Operations & CEO & CTO
Kieran Nolan
Chief Enterprise Architect / IT CTO
Recent News
2025-08-29
EIN Presswire
2025-07-29
2025-07-28
Company data provided by crunchbase