Tishman Speyer · 8 hours ago
Associate Director, Information Technology
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$150K/yr - $180K/yr
8+ years expTishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. The Associate Director of Information Technology is responsible for IT operations and strategic partnership across Rockefeller Center’s attractions, hospitality venues, events, and guest-facing experiences, ensuring operational excellence and team leadership.
Commercial Real EstateProperty DevelopmentReal EstateReal Estate Investment
Responsibilities
Lead IT operations supporting guest-facing and operational environments across Rockefeller Center
Oversee core infrastructure including networking, cloud platforms (Azure), on-prem systems, cybersecurity, and endpoints
Ensure stability and performance of POS systems and other revenue-critical platforms
Direct incident management, uptime, and operational support for high-traffic, time-sensitive operations
Partner closely with business leaders to align technology solutions with operational, financial, and guest experience needs
Clearly communicate technical concepts and tradeoffs to non-technical stakeholders
Support new initiatives, seasonal programs, and events with scalable, reliable IT solutions
Identify opportunities to improve efficiency, resiliency, and service delivery through technology
Champion automation to reduce manual effort and improve monitoring, provisioning, and reporting
Evaluate and apply practical AI-enabled tools to enhance:
Operational insights and reporting
Incident management and root-cause analysis
Predictive maintenance and capacity planning
Business and financial decision support
Contribute to IT roadmaps that balance operational stability with future-ready capabilities
Lead IT budgeting, forecasting, and cost management
Ensure accountability for ROI, asset lifecycle management, and cost transparency
Lead vendor and contract management, including selection, negotiation, performance governance, and cost optimization for IT services and solutions
Lead, mentor, and develop internal teams and managed service partners
Establish clear expectations, standards, and accountability
Promote a culture of collaboration, continuous improvement and modern IT practices
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Business, or related field
8+ years of progressive IT experience, including leadership responsibility for teams, vendors, or major initiatives
Proven success leading IT operations in customer-facing, high-availability, or mission-critical environments
Strong working knowledge of cloud and hybrid infrastructure, managing SaaS platforms, and working with e-commerce–adjacent systems
Experience supporting POS systems in attraction, retail or hospitality environments highly preferred
Demonstrated experience managing IT budgets, vendor relationships, and third-party service providers
Excellent communication and stakeholder engagement skills, with the ability to align technical solutions to business needs
Preferred
Experience supporting hospitality, attractions, entertainment, or other complex, guest-facing, mixed-use destinations
Familiarity with automation platforms and AI-enabled operational tools
Exposure to guest-facing or experiential technologies (e.g., projection mapping, lighting, audio, AV/show control)
Benefits
Comprehensive medical, dental, and vision insurance
Life and disability insurance
401(k) plan (with matching contributions)
Wellness benefits
All other benefits afforded to full-time Tishman Speyer employees
Company
Tishman Speyer
Tishman Speyer is a real estate developer, owner, and investor that specializes in properties located in major cities worldwide.
1001-5000 employees
H1B Sponsorship
Tishman Speyer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2023 (5)
2022 (4)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$6.83BKey Investors
La CaisseRBC Capital Markets
2025-04-11Debt Financing· $331M
2025-01-08Debt Financing· $2.85B
2024-10-18Debt Financing· $3.5B
Leadership Team
Rob Speyer
President and CEO
J
Jenny Wong
Senior Managing Director
Recent News
2025-12-24
2025-12-12
Company data provided by crunchbase