William Reed Ltd · 11 hours ago
Corporate Subscriptions Account Manager
Albuquerque, NM
Full-time
Hybrid
Mid LevelWilliam Reed Ltd is a global media group delivering exceptional content through various channels. They are seeking a Corporate Subscriptions Account Manager to drive corporate subscription sales and manage accounts, particularly for their Grocer brand, while providing top-notch account management services.
Digital MediaFood ProcessingHospitality
Responsibilities
Providing top class, end to end Account Management services to our subscribers
Selling magazine and website multi-subscriptions to mainly the Grocer
Renewing and upselling existing customers according to schedule
Cross selling other subscription brands within the business
Maintaining an excellent level of customer service and satisfaction
Achieving sales targets and managing accounts through telesales activities
Actively prospecting for new business
Being the first point of contact for allocated corporate accounts and develop good relationships with those customers
Working closely with the Corporate Subscriptions Sales Manager to target potential leads effectively
Attending face to face events to develop sales
Visiting potential and existing customers on a regular basis
Demonstrating digital products to prospects
Ensuring engagement levels are high for corporate account customers
Maintaining an active trial and upgrade process
Working closely with the company’s advertising sales teams to foster cross promotion
Working closely with other subscription sales colleagues to foster cross selling
Developing relationships with the editorial team to source leads and market knowledge
Meeting required sales standards and KPIs
Working closely with marketing team to develop lead generation techniques
Maintaining relevant sales literature for use across the business
Supporting corporate direct marketing campaigns in coordination with marketing team
Gathering competitor information and use to inform strategy
Producing sales presentations and demonstration strategies for customer meetings
Helping produce a comprehensive corporate sales strategy for the portfolio
Helping to target markets, corporations and individuals
Closely monitoring market conditions and changes and take action to maximise opportunities
Inputting into marketing automation and procedure processes
Reporting regularly on sales activity against target and other KPIs
Using the company’s CRM system (Salesforce) to maintain accurate records and foster opportunities
Meeting KPIs for customer order processing
Liaising with the fulfilment bureau to ensure timely and accurate invoicing and fulfilment
Using the bureau customer management system to maintain customer information
Working closely with the credit team to keep customer debt to minimum levels
Qualification
Required
Previous experience working in a B2B subscriptions sales / account management role (Ideally within publishing) or at least experience working in sales / account management for high value, multi-subscriptions and renewals in other sectors
An ability and willingness to prospect, cold call and bring in new business
Self-motivation and huge amounts of drive – a target driven individual
Strong communication, relationship building and networking skills
Experience in managing a blue-chip client portfolio
Experienced in digital sales process
Bags of enthusiasm and a collaborative, team-oriented approach to work
An ability and willingness to travel for clients visits and events nationally
Benefits
25 days annual leave in addition to bank holidays – increasing by one additional day after 6 years, up to a maximum of 30 days.
An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our “MeDay”.
A volunteer day to take for supporting a chosen charity and giving back to the community.
Opportunity for hybrid working
Contributory Pension
Life Assurance Scheme
Group Income Protection
Enhanced family-friendly leave pay entitlements
Wellbeing benefits, including: A health care cash plan, Employee assistance programme, Virtual GP service and Access to health & wellbeing resources and tools.
Cycle to Work Scheme
Electric Car Scheme
Company
William Reed Ltd
We are William Reed, the trusted digital, high value data and events business serving the food and drinks sector for over 160 years.
Founded in 1862
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase