Sr Sales Operations Analyst - Platforms jobs in United States
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Dexcom · 2 hours ago

Sr Sales Operations Analyst - Platforms

Dexcom Corporation is a pioneer and global leader in continuous glucose monitoring (CGM), aiming to empower people to take control of their health. The Sr Sales Operations Analyst will manage the sales and marketing storefront platform, ensuring its effective use and alignment with sales team needs while optimizing vendor performance and budget management.

DiabetesHealth DiagnosticsMedical DeviceSensor

Responsibilities

You will own the sales and marketing storefront as the primary digital interface for sales team
You will manage content availability, organization, usability, and governance within the platform in conjunction with HCP marketing and other item owners
You will ensure the storefront supports omnichannel activation (digital, email, CRM, field enablement) and aligns with go-to-market strategies
You will partner with IT, marketing, events and other stakeholders to ensure platform functionality, and access are met
You will act as the primary point of contact between field teams and the storefront vendor
You will translate field feedback into platform enhancements, workflows, and vendor requirements
You will manage vendor performance, service levels, and roadmap alignment
You will lead regular vendor and stakeholder touchpoints to review performance, issues, and opportunities
You will track platform utilization, asset usage, and ordering behavior across field teams
You will identify opportunities to optimize content mix, formats, and workflows
You will drive adoption of digital and omnichannel assets to reduce reliance on print materials
You will recommend and implement enhancements that improve efficiency and a better user experience
You will own and manage the storefront budget, including vendor costs, print spend, and optimization initiatives
You will monitor spend vs. utilization and identify cost-saving opportunities
You will build business cases for investment shifts from print to digital and omnichannel solutions
You will develop and deliver ongoing reporting on:
Platform utilization and adoption
Print vs. digital usage trends
Cost savings and ROI
Omnichannel activation impact

Qualification

Sales OperationsVendor ManagementData AnalyticsSalesMarketing ToolsGenerative AIAnalytical SkillsProblem-Solving SkillsCommunication SkillsOrganizational SkillsCollaboration Skills

Required

You have a bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field; a master's degree or MBA is a plus
You have a minimum of 3 years of experience in Sales Operations, Vendor Management, or a related analytical role, preferably in a global or matrixed organization
You bring strong analytical and problem-solving skills, with the ability to interpret complex data and translate insights into actionable recommendations
You have hands-on experience with sales and marketing tools and platforms
You are highly organized and detail-oriented, with a proven ability to manage multiple priorities and meet deadlines in a fast-paced environment
You have excellent communication and presentation skills, with the ability to influence stakeholders at all levels and across geographies
You bring a collaborative mindset and thrive in cross-functional teams, acting as a bridge between business users and technical teams
You are proactive, resourceful, and eager to drive continuous improvement in processes and systems
Typically requires a Bachelor's degree and a minimum of 5 – 8 years of related experience

Preferred

You ideally have experience working with Generative AI, developing chat bots or other business use cases of this technology

Benefits

A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified tuition reimbursement.

Company

Dexcom develops, manufactures, and distributes continuous glucose monitoring systems for diabetes management.

Funding

Current Stage
Public Company
Total Funding
$2.16B
Key Investors
RWI Group
2023-05-02Post Ipo Debt· $1B
2020-05-12Post Ipo Debt
2018-11-01Post Ipo Equity· $750M

Leadership Team

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Jacob Leach
Chief Operating Officer
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Matt Dolan
Executive Vice President, Strategy, Corporate Development & Dexcom Labs
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Company data provided by crunchbase