Calvetti Ferguson · 1 day ago
IT Support Specialist
Calvetti Ferguson is seeking an IT Support Specialist responsible for providing first and second level technical support to internal employees. The role involves troubleshooting hardware and software issues, onboarding new hires, assisting in IT projects, and maintaining inventory.
Responsibilities
Providing first & second level technical support to internal employees via phone, e-mail or in person through a ticketing system
Troubleshooting simple to complex hardware and software support issues
Making independent decisions related to software, hardware, or other entry to mid-level IT issues
Onboarding new hires
Assisting in IT projects
Documenting procedures
Maintaining inventory
Qualification
Required
A bachelor's degree in computer science, information technology, business, related discipline or related experience in lieu of education is required
Strong organizational skills and attention to detail
Strong communication and teamwork skills
Ability to multi-task and prioritize workflows with ease and professionalism
Ability to meet established deadlines as well as ensuring that work is complete and accurate
1 to 2 years of relevant experience with supporting operating systems, applications, desktops and servers is preferred
Preferred
Experience with an IT ticketing system is preferred
Certifications or experience in relevant technologies such as Windows 10/11, Microsoft Active Directory, Teams, Kaseya Suite of Products, Microsoft Azure/Entra ID, Microsoft Office 365, and VMWare are preferred
Experience in SharePoint, CCH Axcess/ProSystem FX, Caseware Cloud, hardware certifications, or other associated technologies are a plus
Company
Calvetti Ferguson
Calvetti Ferguson is an accounting company based in Houston, The Woodlands, and San Antonio.
Funding
Current Stage
Growth StageRecent News
2026-01-06
Calvetti Ferguson
2025-10-28
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