IT Support Specialist jobs in United States
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Calvetti Ferguson · 1 day ago

IT Support Specialist

Calvetti Ferguson is seeking an IT Support Specialist responsible for providing first and second level technical support to internal employees. The role involves troubleshooting hardware and software issues, onboarding new hires, assisting in IT projects, and maintaining inventory.

Accounting
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Growth Opportunities
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Hiring Manager
Nicolas Swint
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Responsibilities

Providing first & second level technical support to internal employees via phone, e-mail or in person through a ticketing system
Troubleshooting simple to complex hardware and software support issues
Making independent decisions related to software, hardware, or other entry to mid-level IT issues
Onboarding new hires
Assisting in IT projects
Documenting procedures
Maintaining inventory

Qualification

Windows 10/11Microsoft Active DirectoryMicrosoft Office 365IT ticketing systemVMWareMulti-tasking abilityOrganizational skillsCommunication skillsTeamwork skillsAttention to detail

Required

A bachelor's degree in computer science, information technology, business, related discipline or related experience in lieu of education is required
Strong organizational skills and attention to detail
Strong communication and teamwork skills
Ability to multi-task and prioritize workflows with ease and professionalism
Ability to meet established deadlines as well as ensuring that work is complete and accurate
1 to 2 years of relevant experience with supporting operating systems, applications, desktops and servers is preferred

Preferred

Experience with an IT ticketing system is preferred
Certifications or experience in relevant technologies such as Windows 10/11, Microsoft Active Directory, Teams, Kaseya Suite of Products, Microsoft Azure/Entra ID, Microsoft Office 365, and VMWare are preferred
Experience in SharePoint, CCH Axcess/ProSystem FX, Caseware Cloud, hardware certifications, or other associated technologies are a plus

Company

Calvetti Ferguson

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Calvetti Ferguson is an accounting company based in Houston, The Woodlands, and San Antonio.

Funding

Current Stage
Growth Stage

Leadership Team

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Bo Blocher
Tax Partner
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Brad Cummings, CPA
Assurance Partner
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Company data provided by crunchbase