American Board of Internal Medicine · 19 hours ago
Exam Production Coordinator
Philadelphia, PA
Full-time
Hybrid
Mid Level
3+ years expAmerican Board of Internal Medicine (ABIM) is currently seeking an Exam Production Coordinator to join their Assessment Production team. In this role, the coordinator will assist in managing exam production operations, including training staff, maintaining schedules, and overseeing quality improvement processes.
AssociationHealth CareMedicalNon Profit
Responsibilities
Assist the Manager, Assessment Production Operations in day-to-day exam production operations:
Help train Exam Production Assistants on routine operations, assist in assigning tasks to Exam Production Assistants, and oversee the handling of special projects for department staff
Assist with determining standards and guidelines for exam production procedures and practices
Monitor performance of exam production procedures and evaluate for quality improvement purposes
Plan for projects by helping to anticipate the scope of work and required resources
Maintain the examination production schedule
Organize and perform adjunct secure exam development functions:
Convert examinations for computer-based testing (CBT) including all the material related to the exam administration
Final proofing of examination layout/formatting prior to computer delivery
Manage post examination comment and key validation process, including working with the Manager to establish guidelines and procedures for secure exam comments
Manage CRM correspondence process:
Triage cases assigned to queue
Correspondence with requestors by phone or email
Log and track correspondence
Manage candidate rescore request process (including check processing)
Assist with the copyright process for secure examination and Longitudinal Knowledge Assessment (LKA) modules
Oversee and assist in administrative exam development functions
Manage production process for Standard Setting meetings and serve as the department representative/liaison on various project committees from different sections within ABIM
Qualification
Required
Undergraduate degree
Minimum of 3 years' experience in administrative, project coordination, or program support experience in a professional environment
Excellent communication skills
Excellent organizational skills
Excellent planning skills
Ability to integrate and apply rapidly evolving information to ongoing work
Ability to work independently with multiple priorities
Ability to adapt in a collaborative environment
Detail-oriented with a high commitment to maintaining operational excellence in exam production and delivery
Preferred
Experience in assessment organization
Benefits
Ongoing learning opportunities
Exceptional total compensation and benefit offerings
Company
American Board of Internal Medicine
Certifying 260k+ internists and subspecialists who demonstrate the knowledge, skills and attitudes essential for excellent patient care.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Baron
President and CEO (effective 6/10/2013)
Judi Cassel
Chief Operating Officer
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