Community Associate jobs in United States
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DraftKings Inc. · 12 hours ago

Community Associate

DraftKings Inc. is a technology company focused on transforming customer experiences through innovation and AI. They are seeking a Community Associate to engage and support players on their Discord server, creating community-driven campaigns and monitoring player sentiment.

Fantasy SportsGamingOnline GamesSports
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Culture & Values

Responsibilities

Be an everyday presence in our Discord server, engaging authentically with our players across channels, topics, and live sports moments
Serve as a trusted point of contact, responding quickly and helpfully to player questions and needs
Create and execute community-first campaigns including giveaways, AMAs, live chats, and themed events in partnership with internal and external teams
Monitor sentiment, player behavior, and emerging trends, and share insights regularly to improve products, features, and the overall experience
Champion the community’s voice across the company while upholding our brand tone and standards
Support coverage during sports-heavy periods — evenings, weekends, and big game days (on rotation)

Qualification

Discord moderationCommunity engagementContent creationSportsbook knowledgeProactive attitudeCustomer safety knowledgeWritten communication

Required

At least 1 year of experience building, moderating, or supporting digital communities; preferably around sports, gaming, or consumer brands
Deep familiarity with Discord, including mod tools, roles, bots, and engagement features
Proven ability to create thumb-stopping content and conversations tailored to specific communities
Excellent written communication skills with a flexible tone: professional, playful, empathetic — whatever the moment calls for
A strong sense of urgency and ownership — you're fast, proactive, and solutions-focused
An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines, big games, or prop picks without missing a beat

Preferred

Experience moderating high-volume communities or social platforms during live events is a plus
Knowledge of responsible gaming practices and customer safety

Benefits

Bonus
Equity
Benefits

Company

DraftKings Inc.

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It's simple, we believe life is more fun when you're in on the action.

Funding

Current Stage
Public Company
Total Funding
$1.64B
Key Investors
Michael JordanManhattan Venture Partners (MVP)Eldridge Industries
2025-03-04Post Ipo Debt· $600M
2024-06-06Post Ipo Equity· $324.04M
2020-09-02Post Ipo Equity

Leadership Team

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Jason Robins
CEO and Co-Founder
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Alan Ellingson
Chief Financial Officer
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Company data provided by crunchbase