Blue Acorn iCi · 16 hours ago
Microsoft Dynamics Specialist
United States
Contract
Remote
Mid LevelBlue Acorn iCi is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. The Microsoft Dynamics Specialist will support the technical alignment of Microsoft Dynamics within the marketing and analytics ecosystem, ensuring reliable operation of CRM structures and workflows.
Information Technology & Services
Responsibilities
Contribute to the stable operation and alignment of Microsoft Dynamics within the broader enterprise platform ecosystem
Partner with platform and integration teams to support consistent use of CRM structures and workflows
Contribute to CRM governance through lifecycle definitions, usage standards, and operational documentation
Support alignment of pipeline stages and operational workflows to established business processes
Collaborate with analytics and activation teams to ensure CRM outputs are reliable for reporting, segmentation, and journey orchestration
Partner with integration teams to review mappings, data flows, and signal availability across systems
Provide technical input and guidance on appropriate use of Microsoft Dynamics capabilities within existing patterns
Qualification
Required
Experience working with Microsoft Dynamics 365 in enterprise, production environments
Understanding of CRM lifecycles, pipeline concepts, and operational workflows
Experience supporting integrations between Dynamics and analytics and reporting platforms
Experience supporting integrations between Dynamics and marketing automation or journey orchestration tools
Experience supporting integrations between Dynamics and other enterprise systems
Familiarity with governance practices, documentation, and operational standards
Ability to work effectively across technical, analytics, and marketing teams
Preferred
Experience supporting B2B or account-based engagement models
Exposure to platform operations, release coordination, or change management
Familiarity with downstream activation or personalization workflows
Benefits
Medical, dental and vision insurance
Life insurance
Disability
Paid time off
401(k)
And more!
Company
Blue Acorn iCi
Blue Acorn iCi, an Infosys Company, is the leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience-driven commerce offerings.
Founded in 2008
201-500 employees
H1B Sponsorship
Blue Acorn iCi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (4)
2022 (5)
Funding
Current Stage
Growth StageLeadership Team
Chris G.
Chief Executive Officer
Judy Geaslen
Chief Financial Officer
Company data provided by crunchbase