Keck Medicine of USC · 2 hours ago
Support Coordinator II - Surgery Clinic Admin - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$26.39/hr - $44.88/hr
5+ years expKeck Medicine of USC is seeking a Support Coordinator II for their Surgery Clinic. The role involves assisting physicians with clinical procedures, managing patient flow, scheduling appointments, and handling insurance claims and patient communications.
Health CareHospitalService IndustryWellness
Responsibilities
Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services
Schedules appointments with ancillary departments or other care providers as needed
Maintains master calendar for physician(s)
Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed
Sets up exam rooms, assists physician with exams as needed, monitors patient flow
Reviews and codes charge slips for patient care services rendered and/or surgeries performed in accordance with department deadlines
Develops supporting documentation for insurance claims and submits claims to insurance carriers
Maintains files and records, oversees equipment and office supply inventory
Photocopies, collates, faxes, distributes, mails, and performs errands
Reads and prioritizes incoming mail. Handles or routes as appropriate
Assists physicians with minor orthopaedic clinical procedures including staple removal, suture removal, and wound care
Ensures that physician orders for medications and treatments are implemented by the appropriate staff
Submits all workers compensation and HMO requests
Relays disability status to adjusters and nurse case managers
Returns patient phone calls in a timely manner in accordance with departmental policy
Casting and splinting removal and application as directed by the physician
Supply utilization including tracking of supplies used and ordering new supplies in a timely manner in order to keep clinic stocked appropriately
Stocks exam rooms and work stations to ensure all supplies are available prior to clinic times
Checks supplies and medications (if applicable) for expiration dates and disposes of them according to hospital and Joint Commission standards
Performs other duties as assigned
Qualification
Required
High School or equivalent
Specialized/technical training Graduate from an accredited school of Orthopaedic Program
5 years Medical Assistant Experience
Ability to communicate effectively in English both verbally and in writing
Orthopaedic Technologist Must have one of the following: Registered Orthopaedic Technologist (ROT) from American Society of Orthopedic Professional (ASOP), Registered Orthopaedic Technologist (ROT) from National Board for Certification in the Orthopedic Specialties (NBCOS), Orthopaedic Technologist Certification (OTC) from the National Board for Certification of Orthopaedic Technologists (NBCOT)
Basic Life Support (BLS) Healthcare Provider from American Heart Association
Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
Preferred
Specialized/technical training Graduate from an accredited Medical Assistant Certificate/Diploma program
1 year; Combined education/experience as substitute for minimum experience Experience in acute care setting
Spanish language skills
Knowledge of medical terminology
Familiarity with word processing, IDX, AS400 and scheduling software
Company
Keck Medicine of USC
Keck Medicine of USC is a Healthcare Center.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Rod Hanners
CEO of Keck Medicine of USC | President and CEO of USC Health System
Paige Asawa
Co-Founder & Program Director
Recent News
San Gabriel Valley Tribune
2025-10-31
San Gabriel Valley Tribune
2025-10-31
2025-09-23
Company data provided by crunchbase