Roche · 1 hour ago
Field Engineering Specialist - Reno, NV
Reno
Full-time
Onsite
Entry, Mid Level
$71K/yr - $132K/yr
2+ years expRoche is a global healthcare company dedicated to advancing science and ensuring access to healthcare. The Field Engineering Specialist will provide technical repair and support for Roche products, serve as a customer contact for service-related issues, and focus on maximizing customer satisfaction through effective communication and problem-solving.
BiotechnologyHealth CareHealth DiagnosticsOncologyPharmaceuticalPrecision Medicine
Responsibilities
Showcase your expertise in technical repair for Roche assigned product lines
Offer valuable service to laboratory customers in your assigned territory
Provide routine technical support, on-site service and repair of Roche products
Serve as a customer contact for technical and service-related issues and perform preventative maintenance
Diagnose and resolve mechanical, hardware, software, and system failures
Document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction
Qualification
Required
High school diploma and 2 years of technical school or equivalent military training or equivalent work experience
2 years of experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking or equivalent level of competency attained through appropriate training curriculum or Bachelor's degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry or related field
Preferred
Ability to work after hours, provide weekend and holiday support on a rotated basis within an assigned territory and/or geographic region and be on call 24/7 during rotation
Good written/verbal communication, organization and prioritization skill
Highly effective customer service skills, which includes a positive attitude, helpful customer interaction, and maintenance of ongoing customer relationships
Knowledge of basic chemistry
Benefits
A discretionary annual bonus may be available based on individual and Company performance.
Company
Roche
Roche is a pharmaceutical and diagnostics company that offers medicines and diagnostic tests for various medical conditions and diseases.
10001+ employees
H1B Sponsorship
Roche has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (9)
2023 (6)
2022 (2)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$7.79BKey Investors
SoftBankSCALE AINovartis
2021-08-04Post Ipo Equity· $5B
2020-12-07IPO
2020-05-06Post Ipo Equity· $0.5M
Leadership Team
Alan Hippe
Member of the Executive Board - Group CFO
Christine Bakan
Global Head and Group Vice President, Computational Science and Informatics R&D
Recent News
2026-01-23
2026-01-22
Company data provided by crunchbase