Cox Enterprises · 15 hours ago
Knowledge Management Analyst II (Cox Automotive)
United States
Full-time
Remote
Entry, Mid Level
$61K/yr - $92K/yr
2+ years expCox Automotive is a leading company transforming the automotive industry through innovative technology and exceptional customer experiences. They are seeking a Knowledge Management Analyst II who will be responsible for creating and maintaining documentation in the company knowledge base system, ensuring that it is accurate and user-friendly for both internal and external stakeholders.
AdvertisingBroadcastingDigital MediaTelecommunications
No H1B
Responsibilities
Creates, organizes, edits, and visually represents documents in the company knowledge base system(s)
Engages with subject matter experts from various departments to ensure information is correct, useful, well organized, and fulfills requirements needed for the specific audience in the necessary timelines agreed upon
Drafts, edits, and formats basic to moderately complex procedure manuals, internal and external training materials, and other documentation to ensure compliance with current procedures and corporate standards
Analyze existing documentation for correctness, sentence structure, clarity of expression, style, organization and flow of presentation, and technical accuracy
Develops reports, writes messages, and prepares presentations for internal stakeholders, as needed
Provides input and recommendations into Knowledge Management tool requirements and enhancements
Maintains communication with stakeholders throughout phases of information gathering, creation, and distribution of learning materials
Encourages knowledge sharing and general awareness of Knowledge Management resources that are available to support work processes
Assists with special projects, as assigned
Uses analytical techniques and continuous improvement mindset to offer solutions or ideas to streamline or improve team and current processes
Qualification
Required
Requires Bachelor's degree and 2 years' experience in technical writing, policy, and procedures OR 6 years equivalent combination of education and work-related experience
Requires knowledge of various computer applications including business support applications such as MS Office (Word, Power Point, Excel, Outlook), SnagIt, Image editing software, Adobe Acrobat Professional
Strong familiarity and demonstrated utilization of globally adopted style guides
Able to work independently with minimal direction while remaining productive, adhering to deadlines, and contributing to company goals
Organizational skill to manage multiple priorities and concurrent documentation projects
Excellent oral, grammar, writing, proofreading, copywriting, and editing skills
Proven ability to learn complex features and convert them to succinct and effective resource documentation
Demonstrated ability to identify opportunities and improve business processes by cross-departmental collaboration and alignment
Outstanding communication skills and the ability to inspire others
Preferred
Experience with implementing HTML-based authoring
Benefits
Flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
Company
Cox Enterprises
Cox Enterprises is a communications, media, and automotive services company.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.7M2014-12-15Grant· $1.7M
Leadership Team
Alexander Taylor
Chairman and Chief Executive Officer
Patrick O'Boyle
Senior Vice President of Corporate Development
Recent News
2026-01-07
Dayton Daily News
2025-12-11
Company data provided by crunchbase