Wipro · 6 hours ago
Desktop Support Engineer
Ontario, CA
Full-time
Onsite
Entry, Mid Level
$37K/yr - $63K/yr
1+ years expWipro Limited is a leading technology services and consulting company focused on building innovative solutions for digital transformation. They are seeking a Desktop Support Engineer to provide technical support to end-users for hardware, software, and network issues, while ensuring high customer satisfaction and timely ticket resolution.
ConsultingInformation ServicesInformation TechnologySoftware
Responsibilities
Provide technical support to end‑users for hardware, software, and network issues
Install, configure, and troubleshoot desktops, laptops, OS, and applications
Handle remote support using standard troubleshooting tools and methods
Manage user accounts, permissions, and basic Active Directory operations
Resolve issues related to Windows, Microsoft Office, email, VPN, and connectivity
Ensure timely ticket resolution while maintaining high customer satisfaction
Assist with IT asset movement, device setup, and peripheral deployments
Maintain documentation, update knowledge base, and follow ITIL processes
Coordinate with escalation teams for complex incidents
Perform routine system checks, updates, and preventive maintenance
Qualification
Required
Provide technical support to end‑users for hardware, software, and network issues
Install, configure, and troubleshoot desktops, laptops, OS, and applications
Handle remote support using standard troubleshooting tools and methods
Manage user accounts, permissions, and basic Active Directory operations
Resolve issues related to Windows, Microsoft Office, email, VPN, and connectivity
Ensure timely ticket resolution while maintaining high customer satisfaction
Assist with IT asset movement, device setup, and peripheral deployments
Maintain documentation, update knowledge base, and follow ITIL processes
Coordinate with escalation teams for complex incidents
Perform routine system checks, updates, and preventive maintenance
Mandatory Skills: Desktop Support
Experience: 1-3 Years
Company
Wipro
Wipro is a technology services and consulting company focused on building solutions that address clients’ digital transformation needs.
10001+ employees
H1B Sponsorship
Wipro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2251)
2024 (2251)
2023 (2845)
2022 (2422)
2021 (2837)
2020 (2468)
Funding
Current Stage
Public CompanyTotal Funding
$2.29BKey Investors
Hasham TradersPremji InvestSociete Generale
2025-06-09Post Ipo Secondary· $590.71M
2024-11-08Post Ipo Secondary· $563.71M
2022-11-22Post Ipo Secondary· $31.65M
Leadership Team
Omkar Nisal
CEO, Europe and Member of Wipro Executive Board
Srini Pallia
CEO and Managing Director
Recent News
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