Fidelity Bank · 1 hour ago
Principal User Experience Designer
Merrimack, NH
Full-time
Hybrid
Senior Level, Lead/Staff
$107K/yr - $216K/yr
7+ years expFidelity Bank is looking for a Principal User Experience Designer who is passionate about making investing approachable for all audiences. The role involves leading design work across multiple product teams, partnering with product owners, and mentoring junior designers to drive consistent customer experiences.
BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management
No H1B
Responsibilities
Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching
Partner with the product owner to help inform product strategy
Work across the organization to drive consistent customer experiences
Contribute to the culture of the UXD group
Coach and mentor junior designers across the group
Provide design and product thought leadership
Qualification
Required
A digital portfolio we can review online is required
An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
Ability to design across all channels including web, native, and automated
Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives
A foundation of development knowledge, both web and mobile
Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
Partnering with user research to understand the customer problems to tackle
Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
An unwavering curiosity to ask why
Design brings you happiness
Preferred
7+ years of UX or related experience is preferred
A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
Experience working on agile teams delivering value in digital products preferred
Experience running and/or using research to support evidence-focused design decisions preferred
Benefits
Comprehensive health care coverage and emotional well-being support
Market-leading retirement
Generous paid time off and parental leave
Charitable giving employee match program
Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
Company
Fidelity Bank
Fidelity Bank is a commercial bank providing services financial sercvices.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-17Acquired
2014-09-01Private Equity
Company data provided by crunchbase