Lease End Loyalty Associate (Work from Home-Atlanta) jobs in United States
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Hyundai Capital America · 9 hours ago

Lease End Loyalty Associate (Work from Home-Atlanta)

Hyundai Capital America is a financial services provider offering a variety of products for Hyundai, Genesis, and Kia customers. The Lease End Loyalty Associate role involves managing customer interactions related to end-of-term lease accounts, ensuring a superior customer experience through effective communication and support for lease options.

Financial Services
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H1B Sponsor Likelynote

Responsibilities

Managing customer facing processes associated with end of term lease accounts
Supporting HCA, Brand, and Dealer loyalty by assisting lease customers with end of term options
Obligations, and providing new vehicle information
Deliver a superior customer experience executing active listening, proper tone, and excellent communication to anticipate customer wants and needs
Collaborate cross-divisionally to achieve a seamless customer experience
Supporting other departments as necessary to meet the business need

Qualification

Auto finance experienceLease-end industry experienceCall center experienceSales experienceCommunicationMulti-taskingBusiness system skillsProduct knowledge recallOrganizational skillsInterpersonal skills

Required

High School Diploma or GED
Excellent communication abilities
Ability to multi-task and prioritize goals to meet business objectives
Ability to understand analysis, technical processes, and business systems
Excellent organizational, interpersonal, and business system skills
Recall of a broad base of product knowledge
1-2 years of related experience required

Preferred

Auto finance and lease-end industry experience strongly preferred
Call center and previous sales experience strongly preferred

Benefits

Role is 100% remote (after in-office new hire training)
Competitive pay plus up to $1000 in monthly bonuses!
Great benefits with very little out of pocket cost!
Car purchase discount plus $350.00 car allowance!
Immediate 401k matching and vesting!
Medical, Dental and Vision plans that include no-cost and low-cost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement

Company

Hyundai Capital America

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As a captive auto finance company, we achieve success by helping our partners succeed.

H1B Sponsorship

Hyundai Capital America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (14)
2023 (5)
2022 (9)
2021 (4)
2020 (3)

Funding

Current Stage
Late Stage

Leadership Team

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DK Kwon
CEO Advisor
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Marcelo Brutti
Chief Executive Officer
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Company data provided by crunchbase