LG Energy Solution Vertech, Inc. · 17 hours ago
Network Support Engineer
Westborough, MA
Full-time
Onsite
Mid Level
3+ years expLG Energy Solution Vertech, Inc. is a full-service energy storage system supplier and integrator. The Network Support Engineer will monitor and support the network for integrated SCADA systems, ensuring seamless communication and data transfer while implementing security measures and troubleshooting network issues.
Information Technology & Services
Hiring Manager
Kenny Donovan
Responsibilities
Support LG Vertech production and SCADA network infrastructure, including routers, switches and firewalls to support the smooth functioning of LG Vertech’s industrial operations
Configure and optimize network devices to ensure seamless communication and data transfer between SCADA components and other network systems
Monitor, Identify and resolve network issues, including connectivity problems, hardware failures, and performance bottlenecks
Conduct regular network troubleshooting to ensure minimal downtime and efficient communication between SCADA systems
Implement and maintain network security measures to protect against unauthorized access, cyber threats, and data breaches. Monitor network security and respond to incidents promptly
Work in a timely manner with LG Vertech Service and Field Support teams to proactively identify and fix issues during commissioning or service phases of projects
Work with customers to build and troubleshoot IPSEC site-to-site tunnels
Maintain comprehensive documentation of network designs, configurations and processes to facilitate troubleshooting and knowledge sharing
Conduct regular network assessments, performance evaluations, and system audits to maintain the highest standards of reliability and efficiency
Stay up to date with industry trends, emerging technologies, and best practices to drive continuous improvement in SCADA network design and implementation
Provide training and technical guidance to technical support teams as needed
Qualification
Required
In-depth knowledge of networking protocols, including TCP/IP, SNMP, Modbus, DNP3, and Ethernet/IP, as well as familiarity with industrial communication protocols
Proficiency and working knowledge in configuring and managing Routers, Switches and firewalls especially Cisco, MOXA, Palo Alto and Fortinet
Proven experience working as a network support engineer troubleshooting networks in a critical infrastructure, industrial, manufacturing, or other high network availability industries
Hands-on experience with network security practices, including firewalls, intrusion detection systems, Remote access VPN, IPSEC L2L
Strong working knowledge of network security monitoring tools preferably Rapid7 and Cisco CyberVision
Demonstrate clear technical cybersecurity and programmatic understanding of security best practices preferably NERC CIP
Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues
Communication Skills: Clear communication skills to collaborate with corporate management, team members and customers and convey technical information to non-technical stakeholders
Strong project management skills, with the ability to handle multiple tasks and priorities effectively
Effective communication and collaboration skills, with the ability to work seamlessly in cross-functional teams
Willingness to travel occasionally for on-site deployments, maintenance, and collaboration with remote teams
3- 5 years of experience directly related to support and implementation of ethernet network and cybersecurity designs
Preferred
Industry certifications such as CCNA, CCNP, SCADA-specific certifications, and cybersecurity certifications are a plus
Company
LG Energy Solution Vertech, Inc.
LG Energy Solution Vertech, Inc.
51-200 employees
H1B Sponsorship
LG Energy Solution Vertech, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (4)
Funding
Current Stage
Growth StageLeadership Team
Steve DeBruyn
Chief Operating Officer
Jazmin Afonso
Talent Acquisition Partner
Company data provided by crunchbase