Digital Client Success Manager jobs in United States
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iHeartMedia · 2 hours ago

Digital Client Success Manager

iHeartMedia is the number one audio company in America, reaching 90% of Americans every month. They are seeking a Digital Client Success Manager to deliver best-in-class client service and ensure successful execution across their digital product suite, including podcast and digital business.

AdvertisingAdvertising PlatformsBroadcastingInternet RadioMusicPodcast

Responsibilities

Collaborate with Sales in launching brand and advertising campaigns, promotions or online/web/interactive initiatives to increase listening audience and ratings
Adjust programs and campaigns to address changing markets and competitive conditions
Support the evaluation and selection of third-party advertising, marketing, collateral and related service providers
Participate in conducting research on program and campaign effectiveness; track findings and report results to management
Collaborate with internal departments to ensure marketing campaigns are coordinated with operational and sales initiatives
Connect with influential media outlets and journalists to place iHeartMedia news
Assist with event planning, including working with vendors, event coordinators and design teams for on-site collateral
Create content regularly to grow the company’s footprint (e.g., press releases, corporate announcements)
Manage strategy and set up of all paid campaigns
Research and test partnerships with new vendors to expand reach and lower costs
Craft landing pages to distribute through relevant paid programs

Qualification

Digital media experienceContent marketingProject managementPublic relationsMicrosoft OfficeSocial media platformsPaid marketing channelsCommunicationOrganizational skillsProblem-solving skillsInterpersonal skills

Required

Experience in public relations, corporate communications, content marketing or relationship management
1-3 years' experience in a similar role, e.g., pitching, crafting and placing content externally, event management and sponsorships
Four-year college degree, preferably in Communications, Advertising or Marketing
Demonstrated understanding of operational business practices through a degree and related work experience
Advanced skills in Microsoft Office, Photoshop and social media platforms
In-depth knowledge of various paid marketing channels and technologies, e.g., paid search (Google AdWords), retargeting, social network advertising (Facebook, X, LinkedIn, Pinterest and more) and content distribution and placement networks like Outbrain and Taboola
Up-to-date knowledge of digital marketing trends and potential new channels and strategies
Expertise in handling marketing budgets and forecasting/reporting results
Proven track record in creating, editing and promoting written and verbal content
Ability to manage projects from start to finish
Excellent organizational skills; ability to prioritize and effectively manage time
High degree of work standards and attention to detail
Excellent problem-solving and decision-making skills
Demonstrated effective writing and editing skills; excellent grasp of grammar
Excellent communication with the ability to negotiate and convince and sell
Excellent interpersonal skills and collaboration with others

Benefits

Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

Company

iHeartMedia

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iHeartMedia is a mass media company that provides a range of multiplatform advertising and marketing opportunities.

Funding

Current Stage
Public Company
Total Funding
$1.1B
2019-07-18IPO
2017-02-14Debt Financing· $476.37M
2013-12-17Debt Financing· $621.9M

Leadership Team

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Robert Pittman
Chairman & CEO
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Richard Bressler
President, COO, & CFO
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Company data provided by crunchbase