Two Rivers Marketing · 17 hours ago
Vendor Partner Account Specialist
Waterloo, IA, US
Full-time
Hybrid
Entry, Mid Level
2+ years expTwo Rivers Marketing is a leading Member Service Organization for post-acute healthcare providers. The Vendor Partner Accounts Specialist is responsible for managing Tier 4 vendor relationships, overseeing contract administration, vendor onboarding, and ensuring smooth day-to-day operations through effective communication and administrative support.
AdvertisingWeb Design
Responsibilities
Serve as the primary owner and point of contact for Band (group purchasing management software)
Manage relationships with Tier 4 vendor partners (109 vendors), including communication with channel leaders, sales, and marketing
Handle client communication, vendor needs assessment, and retention efforts
Oversee all audit and LOP forms; coordinate required LOPs with the sales team
Contact vendors regarding account connections, member inquiries, and pricing issues
Maintain up to date knowledge of vendor invoicing requirements (monthly and on request)
Manage the Business Assessment process for prospective vendors including paperwork collection, CRM entry, and coordination of internal/external discussions
Act as liaison between channel leaders, prospective vendors, and the contract administrator
Lead vendor onboarding calls (contract overview, reporting, fees, membership lists, audits, support contacts)
Enter vendor data in I.VGM, assign M#, upload contracts, and complete related administrative tasks
Notify internal teams of new vendors and coordinate next steps
Create invoices, track payments, and prepare membership lists
Collect and communicate pricing changes to marketing
Coordinate vendor visit scheduling with the Executive Assistant team
Maintain updated support documents for vendor partnerships
Update sales team forms related to vendors (Audit, LOP forms, membership packets)
Qualification
Required
Minimum of 2 years in an account management or customer service-oriented role
Relationship-oriented with strong interpersonal skills, problem-solving, and CRM usage
Solid working knowledge of Excel and Outlook
Ability to efficiently learn new internal programs needed to complete tasks
Sound interpersonal, verbal, and written communication skills
Possess the ability to be independent in much of their function and to reach out when help is needed
Highly organized with the ability to prioritize workload and manage multiple, potentially conflicting deadlines with attention to detail and within agreed timelines
A flexible attitude with respect to work assignments and new learning
Shows commitment to and performs consistently high-quality work
Company
Two Rivers Marketing
Two Rivers Marketing is a marketing and advertising company offering website development services.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Business Wire
2023-04-04
Company data provided by crunchbase