Allstar Services · 5 hours ago
Communications Assistant
Lexington, KY
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrAllstar Services is seeking a dynamic individual to join their team as a Communications Assistant in their Lexington, KY office. The role involves supporting the Director of Communication, managing customer interactions, and maintaining data in the CRM system to enhance communication strategies.
Consumer Services
Responsibilities
Support Director of Communication: Assist in managing heavy call volume outbound and inbound leads, setting up appointments, and ensuring seamless communication flow with potential customers as their first impression to Craftsmen
CRM Management: Utilize your keen eye for detail to handle data entry and maintenance in our CRM system, ensuring accurate lead tracking and management
Customer Communication: Engage with customers both inbound and outbound, providing exceptional service and support to enhance their experience with us
Lead Pipeline Development: Collaborate with the team to develop and nurture robust lead pipelines, leveraging CRM functionalities, phone calls, text messages, and emails effectively
Qualification
Required
Proficiency in Google Workplace: Navigate through G Suite with ease to streamline tasks and communications
Strong Communication Skills: Your ability to communicate effectively, both verbally and in writing, is crucial to excel in this role
Preferred
CRM Expertise Preferred: Experience with CRM systems is preferred, showcasing your ability to handle data efficiently
Company
Allstar Services
Comprised of market leading exterior services brands, Allstar Services is a full-service provider of residential exterior replacement, repair, and maintenance services including roofing, siding, windows, and gutters.
Founded in 1979
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase