Desktop Support Engineer jobs in United States
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KellyMitchell Group · 8 hours ago

Desktop Support Engineer

KellyMitchell Group is seeking a Desktop Support Engineer to join their team in New York, Pennsylvania. The role involves handling support tickets, assisting C-level executives, and providing support to both Mac and Windows users.

Human ResourcesInformation TechnologyStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Handle between 4 to 15 tickets per day
Assist C-level executives in meetings, conference rooms, audio/visual, etc
Support both Mac and Windows users

Qualification

Desktop SupportMac SupportWindows SupportIT FundamentalsTroubleshootingAdobe KnowledgeRetail ExperienceAssociates Degree

Required

Associates degree required
2+ years of experience in the retail industry
Solid understanding of IT fundamentals
Independently set up new machines, troubleshoot user issues
Experience supporting both Mac and PC environments
Basic knowledge of design apps like Adobe- being able to troubleshoot, not just a user

Benefits

Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered

Company

KellyMitchell Group

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KellyMitchell is a HR firm for IT and technical staffing for organizations globally.

H1B Sponsorship

KellyMitchell Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (2)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Cassandra Sanford
CEO and Owner
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Gina Chisholm
Vice President - Business Operations
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Company data provided by crunchbase