B&Q · 1 day ago
Customer Advisor
Unit 5
Full-time
Onsite
New Grad, Entry Level
£12.71/hr - £13.52/hrB&Q is committed to helping customers improve their homes, and they are seeking a Customer Advisor to join their team. In this role, you will provide expert advice to customers, manage stock, set up displays, and ensure a great store appearance while delivering exceptional customer service.
Home ImprovementHome ServicesReal EstateRetail
Responsibilities
Become an expert advisor and inspiration for customers
Get to know every customer and their home improvement projects
Manage stock and set up displays to ensure the store looks great
Provide excellent customer service and assist customers with their needs
Expand skills by using new technology and learning new ways of working
Qualification
Required
Part time - 18 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 8.30pm
Sales will be important
Managing stock
Setting up displays
Making sure your store looks great
Trained in paint-mixing and cutting timber
Great customer service
Happy to help
Eager to learn
Obsessed with home improvement
Friendly and outgoing
Great at working in a team
Flexible enough to work on a rota that includes weekends, evenings and bank holidays
Benefits
Award-winning pension scheme
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits
Generous breaks
Company
B&Q
B&Q are the UK’s leading home improvement and garden living retailer with over 300 stores and our Store Support Office in Southampton. It is a sub-organization of Kingfisher.
Founded in 1969
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graham Bell
CEO at B&Q
Recent News
2025-12-22
London Evening Standard
2025-12-18
2025-12-14
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