KellyMitchell Group · 20 hours ago
Project Manager - Chat Messaging
KellyMitchell Group is seeking a Project Manager - Chat Messaging to join their team. This role involves leading project planning and delivery for chat flow enhancements and coordinating with various stakeholders to ensure successful project execution.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Lead end-to-end project planning and delivery across chat flow enhancements, integrations, and platform improvements
Own project timelines, sprint tracking, grooming cadences, and delivery milestones across multiple stakeholders and vendors
Coordinate with Business Analysts, Technical BAs, QA, product managers, and chat vendor teams
Manage dependencies between BRDs, TRDs, QA handoff, UAT, and production launch activities
Track SOW status, development progress, testing readiness, and report blockers or risk to leadership
Facilitate recurring standups, change reviews, grooming sessions, retrospectives, and project status updates
Document requirements and track deliverables in Jira, Confluence, and related tools
Qualification
Required
3+ years of experience in project management within a digital or CX environment
Experience working in Agile, wagile, or hybrid environments
Strong organizational and communication skills
Able to manage multiple projects in parallel
Proficient in Jira, Confluence, and project tracking tools
Ability to lead without authority and influence cross-functional contributors
Experience with QA planning, UAT coordination, and production launch execution
Preferred
Familiarity with chatbot platforms, SDK-based chat tools, or AI-driven support tools
Benefits
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
Company
KellyMitchell Group
KellyMitchell is a HR firm for IT and technical staffing for organizations globally.
H1B Sponsorship
KellyMitchell Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase