Patient Account Rep - Customer Service & Collections jobs in United States
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Vancouver Clinic · 1 day ago

Patient Account Rep - Customer Service & Collections

Vancouver Clinic is hiring a Patient Account Representative to join Patient Financial Services. In this call-center environment, you’ll be the first point of contact for patients with billing questions, helping to resolve account issues and ensuring a positive experience.

Health CareHospitalMedicalPrimary and Urgent Care
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H1B Sponsor Likelynote

Responsibilities

Answer patient billing inquiries with accuracy and empathy
Review accounts for refunds, financial assistance, and payment plan options
Respond to collection agency correspondence and process adjustments
Identify billing errors and initiate corrections

Qualification

Health care accountingCustomer serviceCall-center experienceBilling inquiriesAttendance reliability

Required

High school diploma or equivalent
Minimum of one year of experience in health care accounting within a medical office required
Customer service experience required, preferably in a healthcare or call-center setting

Benefits

Medical
Dental
Vision
Life insurance
AD&D
Long term disability
Health savings account
Flexible spending account
Employee assistance program
Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
401k retirement plan
Employer matching contribution up to 4%

Company

Vancouver Clinic

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Vancouver Clinic offers orthopedics, cardiology, physical therapy, pediatrics, sports medicines and urgent care with laboratory services.

H1B Sponsorship

Vancouver Clinic has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Mark Mantei
CEO
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Betsy Suydam CPA, CGMA
Chief Financial Officer
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Company data provided by crunchbase