CyOpsPath JOBS · 9 hours ago
Remote -Customer Service Representative
United States
Full-time
Remote
New Grad, Entry LevelCyOpsPath is seeking Independent Contractors for seasonal Product Support Agents to provide remote support for a leading tax software program. The role involves handling customer calls, assessing needs, and solving problems while allowing flexibility in scheduling and work environment.
Human Resources
Responsibilities
Handle customer calls, assess needs, and solve problems
Qualification
Required
Experience taking inbound and outbound calls
Computer skills, including navigating multiple systems and documenting call notes
Strong communication skills and the ability to connect with diverse individuals
Ability to sit for long periods
Patience and empathy
Ability to provide services pursuant to your contract independently
CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+)
Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload
OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible
Equipment: Dual monitors required (1920×1080), USB headset required, webcam required
Preferred
Available to provide services on April 14 and 15
Comfortable using video chat and screen-sharing tools
Adaptable to changing procedures and tech challenges
Experience with inbound/outbound customer support; call center experience is a plus
Benefits
$200 incentive for meeting client metrics through Tax Day
Additional performance-based pay may be announced during the season.
Company
CyOpsPath JOBS
At CyOpsPath, we’re transforming the way job seekers discover and apply to opportunities — by removing the search and keeping the focus where it belongs: on your career.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase